Smartsupp Alternatives

Smartsupp is described as 'Blends live chat, chatbots, and video recordings for e-commerce, offers real-time visitor insights, multi-channel support, GDPR compliance, and mobile access' and is a popular app in the business & commerce category. There are more than 100 alternatives to Smartsupp for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best Smartsupp alternative is FreeScout, which is both free and Open Source. Other great apps like Smartsupp are Zendesk Chat, tawk.to, Intercom and LiveChat.

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Alternatives list

  1. WatchThemLive icon
     144 likes
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    WatchThemLive is a behavior analytics tool that enables you to watch your users' journeys through their eyes and optimize their experience with session recordings, heatmaps, and web analytics.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. Crisp icon
     29 likes
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    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    160 Crisp alternatives

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
     
  3. Text App icon
     2 likes
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    AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. Olark icon
     14 likes
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    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Lime Talk icon
     58 likes
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    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

    102 Lime Talk alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
     
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  6. Copy a direct link to this comment to your clipboard

    Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
     
  7. Chaport icon
     9 likes
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    Chaport is multi-channel customer messaging software for businesses of all sizes designed to help companies communicate with website visitors and convert them into loyal customers. It is easy to install, compatible with all websites, and doesn't affect website load time.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
     
  8. JivoChat icon
     1 like
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    Business messenger with multi-channel features for sales, marketing, and support, connected on one platform. Calls, Online Chat, Email, Facebook Messenger and much more.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
     
  9. Lucky Orange icon
     21 likes
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    Tracks website sessions in real time with analytics, visitor recordings, heatmaps, surveys, chat tools, and form analytics to visualize visitor behavior, reveal issues in conversion funnels, collect feedback, and assess the impact of optimizations.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Callbell icon
     37 likes
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    Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • iPhone
    • Android
     
  11. Zoho SalesIQ icon
     3 likes
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    Hassle-free live chat software re-imagined for business growth. Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  12. Snapengage icon
     6 likes
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    SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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