Multi-channel live chat, chatbot, and knowledge base software for business.
- Freemium • Proprietary
- Customer Support Tool
- Help Desk App
What is Chaport?
Chaport is multi-channel customer messaging software for businesses of all sizes designed to help companies communicate with website visitors and convert them into loyal customers. It is easy to install, compatible with all websites, and doesn't affect website load time.
Chaport has everything you need to get more qualified leads, make more sales, and improve customer support.
Live chat: Talk to your customers in real time. Chatbots: Let chatbots answer common questions and qualify leads. Offer instant help 24/7, even when your team is offline. Knowledge Base + FAQ bot: Add a knowledge base to your website and automatically suggest relevant articles in chat to help your customers resolve their issues on their own. Multi-channel: Answer questions from Facebook, Viber, Telegram, etc., in one place. Auto-invitations: Initiate more chats with your website visitors. Detailed visitor info: View items in a shopping cart, viewed pages, visitor name, contact details, etc. Pre-chat form: Request names, emails, and any other info before the chat. Custom fields: Create additional fields to collect and store any customer data. Saved replies: Prepare answer templates to frequently asked questions, answer in a few clicks, and save your time. Typing insights: Read messages even before they are sent and answer faster. Group chats: Transfer a chat to a colleague, join a group chat, or view others' chats in real time. Multilingual chat widget: Show the chat widget in your visitors' native languages. Customization: Customize the widget to match your website design. Web-, desktop, and mobile apps: Chat with customers from any device and location. Zapier & API: Integrate Chaport with your website more closely or connect it to third-party apps. Reports: Track the number of served and missed chats, your operators’ working hours, and more. View reports in Google Analytics. And much more...
Free trial available. No card required.
- 3.5 avg rating
Comments and Reviews
- Chat Clients
- Live Chat
- Customer Support
- Help Desk
Thanks for the amazing support. Great tool!
Reply written ago
I've tried a lot of alternatives. I've tried Drift, Tidio, Tawk and Chaport looks the most simple and clean so far! It integrates with Telegram, Facebook, WordPress and Zapier, which will give you another 750+ apps. Chaport has a Free Plan and the Pro pricing looks very reasonable.
Beautiful dashboard and chat window, great iOS app, unlimited chat history, good price