Apps tagged with 'customer-success'

Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

Actioner unifies customer feedback, product usage data, and CRM insights to help sales leaders and success teams retain customers, prevent churn, and uncover upsell opportunities.

Stackd helps Sales, Customer Success & RevOps employees reach their career goals - by partnering them 1:1 with SaaS leaders for mentorship sessions

Reduce churn, predict customer behavior, and boost revenue with our all-in-one tool.

FeedbackCore helps take the guesswork out of building a product that customers love by listening to what they want.

Noisely monitors what customers say about your product across Reddit, G2, app stores, and support tools, then uses AI to cluster, categorize, and surface actionable insights.

Analyze your product's users behaviors thanks to Salesmachine's Customer Success Platform. Understand your customers and orchestrate interactions based on their behavior to Increase Trial Conversions and adoption while reducing churn right now!

Emojot is a comprehensive and customizable SaaS platform designed to enable customer-centric digital transformation for businesses across various industries. The platform focuses on enhancing customer experiences, optimizing employee performance, and streamlining operations...

The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times.

Retentional's Success Plans, allow Customer Success teams can align their products to business objectives their clients are working towards. Retentional has taken the traditionally static often built in spreadsheets or word documents success plan and turned it into a...

Affordable user onboarding solution for your amazing SaaS app.

Retentional's Success Planner enables Customer Success teams to craft personalized, OKR-driven success plans swiftly. By analyzing company and client information, the AI generates actionable strategies tailored to business objectives.

Introducing Zeon, the AI-powered platform transforming customer support. Zeon v1.0 launched with ""Front Desk,"" an intuitive chat dashboard enabling seamless chat widget deployment, real-time user communication, and efficient ticket management.

Speedforce is a customer support tool that reduces time spent on answering customer inquiries and gives back time towards growth. Customers expectations for fast service times continue to increase while average resolution time remains the same.

Matik automates the creation of presentations, documents, and reports directly from your data, powered by AI you can trust.

Churn is one of, if not the hardest parts to manage for any Software-as-a-Service (SaaS) company. Having access to the right customer data is vital in your battle against churn. Beatchurn provides you and your Customer Success team with the right tools to fight revenue churn.

timetoreply is a SaaS tool for sales, support & success teams looking to improve their timetoreply Ratio to close more leads and keep key customers happy. Set reply time goals, see email reply times and volumes, as well as contact rates.

Take a proactive approach to Customer Success with Velaris, the complete Customer Success Platform that guides teams on where to spend their time, as well as arming them with productivity and collaborative tools to execute better.

Zupport AI is the first Customer Support service for SaaS companies.

Customerscore.io helps B2B SaaS companies predict churn and spot upsell opportunities with data-driven insights and automation.

Akita turns your account and customer success managers into superstars; giving them the tools they need to retain, nurture, and grow your customer base.

Retorio provides a video-based AI Coaching Platform. The platform combines artificial intelligence with insights from modern behavioral research and helps companies identify and drive winning behaviors across their organization.

Successifier empowers CS leaders and CSM´s to increase their Success Rate and Time to Value through data-driven insights and strategic alignment.

70% of stuck SaaS users never ask for help—they just leave. Zelto deploys AI agents that proactively reach out via SMS, WhatsApp, and Slack to start real conversations and get users unstuck before they churn.

PlayBook CRM is a revenue management software designed primarily for SaaS companies with an inbuilt CRM to manage operations and intelligence across all revenue generating arms of the organisation.