Custify

Custify’s Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. Custify also identifies clients that got stuck during the onboarding process, whose trial is about to expire or those who dropped in usage, so Customer Success Managers can always reach out proactively and efficient. For low-touch workflows, it has a sophisticated automation engine built-in as well.