Custify AlternativesCRM Systems and other similar apps like Custify

Custify is described as '’s Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and' and is a CRM system in the business & commerce category. There are more than 10 alternatives to Custify for a variety of platforms, including Web-based, SaaS, iPhone, Google Chrome and Android apps. The best Custify alternative is Churn360. It's not free, so if you're looking for a free alternative, you could try Retentional's Success Planner or SmartKarrot. Other great apps like Custify are RetainSense, Salesmachine, Natero and Gainsight.

Custify iconCustify
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Custify’s Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase...

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Custify alternatives page was last updated Mar 31, 2025
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  1. Churn360 icon
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    Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers.

    License model

    Country of Origin

    • IN flagIndia

    Platforms

    • Online

    Churn360 VS Custify

     
    • Churn360 is the most popular Web-based alternative to Custify.

    • Churn360 is the most popular commercial alternative to Custify.

    • Churn360 is Paid and ProprietaryCustify is also Paid and Proprietary
  2. RetainSense icon
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    Reduce churn, predict customer behavior, and boost revenue with our all-in-one tool.

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Privacy focused
    2.  Lightweight

    Features

    1.  User Rating
    2.  Real time collaboration
    3.  Ad-free
    4.  No Coding Required

    RetainSense VS Custify

     
    • RetainSense is the most popular SaaS alternative to Custify.

    • RetainSense is Paid and ProprietaryCustify is also Paid and Proprietary
    • RetainSense is Privacy focused and LightweightCustify is not according to our users
  3. Salesmachine icon
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    Analyze your product's users behaviors thanks to Salesmachine's Customer Success Platform. Understand your customers and orchestrate interactions based on their behavior to Increase Trial Conversions and adoption while reducing churn right now!

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Software as a Service (SaaS)

    Salesmachine Features

    1.  Customer Segmentation

    Salesmachine VS Custify

     
  4. Copy a direct link to this comment to your clipboard

    Retentional's Success Planner enables Customer Success teams to craft personalized, OKR-driven success plans swiftly. By analyzing company and client information, the AI generates actionable strategies tailored to business objectives.

    License model

    • FreemiumProprietary

    Platforms

    • Software as a Service (SaaS)
    • Online

    Retentional's Success Planner Features

    1.  AI-Powered

    Retentional's Success Planner VS Custify

     
    • Retentional's Success Planner is the most popular free alternative to Custify.

    • Retentional's Success Planner is Freemium and ProprietaryCustify is Paid and Proprietary
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    Natero is a Customer Success platform that merges machine learning for predicting behavior and big data customer analytics into a single product.

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    Natero Features

    1.  Predictive analytics

    Natero VS Custify

     
    • Natero is the most popular Windows, Mac & Linux alternative to Custify.

    • Natero is Paid and ProprietaryCustify is also Paid and Proprietary
  6. Gainsight icon
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    Proactively manage retention, reduce unexpected churn and identify upsell opportunities using customer intelligence and automation. www.gainsight.com

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • iPhone

    Gainsight Features

    1.  Real time collaboration
    2.  Customer service

    Gainsight VS Custify

     
    • Gainsight is the most popular iPhone alternative to Custify.

    • Gainsight is Paid and ProprietaryCustify is also Paid and Proprietary
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    Catalyst is the most intuitive Customer Success Platform (CSP) - built by CS leaders, for CS teams.

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Catalyst CSP VS Custify

     
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    SmartKarrot is a customer success platform that enables subscription businesses and digital led enterprises achieve retention, adoption, up-sell and experience outcomes.

    License model

    • FreeProprietary

    Platforms

    • Android
    • Software as a Service (SaaS)

    SmartKarrot VS Custify

     
    • SmartKarrot is the most popular Android alternative to Custify.

    • SmartKarrot is Free and ProprietaryCustify is Paid and Proprietary
  9. Totango icon
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    Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • iPhone

    Totango Features

    1.  Email tracking
    2.  Sales Management

    Totango VS Custify

     
  10. Beatchurn icon
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    Churn is one of, if not the hardest parts to manage for any Software-as-a-Service (SaaS) company. Having access to the right customer data is vital in your battle against churn. Beatchurn provides you and your Customer Success team with the right tools to fight revenue churn.

    License model

    Platforms

    • Online

    Beatchurn VS Custify

     
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    Customerscore.io helps B2B SaaS companies predict churn and spot upsell opportunities with data-driven insights and automation.

    License model

    Country of Origin

    • CZ flagCzechia
    • European Union flagEU

    Platforms

    • Online

    Customerscore.io Features

    1.  Customer Segmentation
    2.  Marketing Automation

    Customerscore.io VS Custify

     
  12. Akita icon
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    Akita turns your account and customer success managers into superstars; giving them the tools they need to retain, nurture, and grow your customer base.

    License model

    Application type

    Platforms

    • Online
    • Google Chrome

    Akita Features

    1.  No Coding Required
    2.  Customer Segmentation

    Akita VS Custify

     
12 of 13 Custify alternatives