Apps with 'Customer Support Automation' feature

All apps in Apps with 'Customer Support Automation' feature category. Use the filters below to narrow down your search. 
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  1. Tidio  icon
     36 likes

    Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
    Improve AOV with Lyro's AI product recommendation engine
    Integrate Tidio with your current stack in a single click
    +9
    Get more loyal customers with automated chatbot sales flows
    120 alternatives
  2. Text icon
     1 like

    AI customer service platform that turns support conversations into revenue — AI agent, live chat, chat bot, and help desk in one workspace.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Software as a Service (SaaS)
    Chat with website visitors in real time and respond instantly while they browse. Provide fast support, answer questions on the spot, and help move potential customers toward conversion.
    Handle all customer inquiries in a centralized ticketing system. Organize requests, assign them to the right people, and track progress until every case is successfully resolved.
    Gain valuable insights with analytics that connect conversations to business results. Monitor key metrics, evaluate team performance, and understand what drives revenue.
    +5
    Streamline team operations with tools for managing conversations and workflows. Control chat distribution, set priorities, and ensure smooth collaboration across your team.
    75 alternatives
  3. SureSteps icon
     4 likes

    Boost your customer support by creating personalized step-by-step instructions that turn into interactive support in an instant.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    SureSteps screenshot 1
    SureSteps screenshot 1
    11 alternatives
  4. Capacity icon
     Like

    Capacity is a unified CX automation platform that replaces fragmented tools to help contact centers reduce costs, increase revenue, and improve CSAT. It integrates knowledge, automates inbound and outbound interactions and empowers agents—powered by a centralized AI layer.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Capacity screenshot 1
    Capacity screenshot 1
    Capacity screenshot 2
    +3
    Capacity screenshot 3
    51 alternatives
  5. ChatbotPack.com is a next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    72 alternatives
  6. Fini icon
     6 likes

    Fini is an AI agent that learns from real support tickets, understands customer intent, and takes action to resolve most issues.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
    Experience Fini – the AI customer support agent that delivers real resolutions. Instantly handle customer queries with intelligent, human-like responses, 24/7 reliability, and seamless automation that feels like your best team member never sleeps.
    Fini integrates natively with all your favorite platforms—including Zendesk, Intercom, Salesforce, HubSpot, Slack, and more. Get up and running fast with our robust API and out-of-the-box connections to your current helpdesk, CRM, and customer channels.
    See how Fini outperforms traditional bots and competitors. Simple, measurable results: higher resolution rates, fewer escalations, and dramatically better customer satisfaction scores compared to legacy AI and static support systems.
    +1
    Fini is the only platform using advanced RAGless technology for consistently accurate responses. Combined with precise automation and deep learning from real historical tickets, Fini delivers results no other AI can match—smarter, safer, and always up-to-date.
    2 alternatives
  7. botique.ai icon
     1 like

    Conversational AI-powered Process Automation Platform, AI-powered Chatbots platform for automating end to end customer engagements to increase revenues and decrease contact center loads.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    15 alternatives
  8. Smax AI icon
     1 like

    All-in-One Sales & Engagement Automation to turn chats into conversions - with Multichannel Live Chat, AI Agents, Automation Flow Builder, Remarketing Tools, and Ads Optimization - all in one seamless platform.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    All-in-One Sales & Engagement Automation Platform
    Engage and Sell via Chat on Multi-Channel
    Multi AI Agents as Your 24/7 Multi-Tasking Staffs
    +5
    Scale Faster with Automation Flow Builder
    12 alternatives
  9. Kapture CX icon
     1 like

    Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    55 alternatives
  10. Newired icon
     12 likes

    Newired empowers companies to speed up user onboarding on virtually any web application, by making the user learn and perform on the go. We shall not forget that digital is, first and foremost, for people.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Newired screenshot 1
    Newired screenshot 1
    22 alternatives
  11. Rootle icon
     1 like

    Rootle is a Voice AI company that automates sales, support, and recruitment-related inbound and outbound calls using Voice AI.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Voice AI Platform Rootle
    Voice AI for Recruitment Rootle
    Voice AI for Customer Support Rootle
    +1
    Rootle screenshot 3
  12. Rypl icon
     1 like

    AI that replies to Facebook Ads comments and messages like a human! Instantly, in any language, and with your chosen tone. Automate engagement and protect your brand.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Rypl screenshot 1
    Rypl screenshot 1
    Rypl screenshot 2
    +2
    Rypl screenshot 3
    7 alternatives
  13. Chatsby icon
     1 like

    Smartest AI Agent for Customer Support. Its an AI-powered B2B automation platform that scales customer communication, captures leads, and drives sales with no extra manpower.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    User can see the responses of AI Agent live , beside human agent can start conversation anytime with their customer. Beside, customers public meta data would be shown here for more personalized.
    Integrated Chatsby.co to my own website.
    Can schedule meeting.
    +1
    Super Customization features to design the UI for their own, very easy and super fast.
    17 alternatives
  14. TalkLift icon
     1 like

    TalkLift helps businesses optimize leads generations on their website and social media while automating conversation with customers using chatbots. No coding is required to create chatbots using our platform.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    An e-commerce chatbot assisting the user to make a purchase. The chatbot can recommend products based on user preference thereby helping businesses close deals faster. The customer can purchase the item and check out without needing to leave their favourite messaging app.
    An chatbot assisting a user to check available services in spa/salon, their prices and also book appointment. This helps reduce phone call and double booking while freeing the spa/salon to focus on its core services. The Spa/Salon can send out reminders to individual users when they feel the users need to change their current style thus helping to increase repeat business and cross-selling other services.
    39 alternatives
  15. pagergpt icon
     1 like

    No-code AI agents automate support, sales, refunds, ticketing, lead qualification, and bookings with task automation, multi-channel deployment, and 95+ languages.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    Knowledge & Data Source Connectors
    Live Chat Escalation & Unified Shared Inbox
    AI Insights & sentiment analysis
    +5
    Automate support with Integrations
    15 alternatives
  16. An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    59 alternatives
  17. TheQuickAssist is a no-code AI chatbot platform that turns your website into a conversational growth engine. Automate support and capture leads 24/7 in 80+ languages. With features like smart appointment scheduling and WhatsApp integration.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    thequickassist.co home page
    7 alternatives
  18. Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Customer Service screenshot 1
    32 alternatives
  19. Knowchat icon
     Like

    KnowChat is a customizable AI chatbot that can be embedded on any website to answer visitor questions, capture leads, and display relevant images in conversations.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
    Hero Section
    Dashboard for visual sets
    39 alternatives
  20. Todvob icon
     Like

    Todvob is an AI agent builder that helps businesses automate customer interactions across multiple platforms from a single, easy-to-use dashboard. Whether for websites, Messenger, WhatsApp, Telegram, or other social channels, Todvob enables you to create intelligent chatbots...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Todvob screenshot 1
    Todvob screenshot 1
    Todvob screenshot 2
    +3
    Todvob screenshot 3
    6 alternatives
  21. Activechat.ai is an advanced visual chatbot development platform. It is focused on conversational design and contains lots of tools for seamless business integrations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Activechat.ai screenshot 1
    31 alternatives
  22. A 24/7 AI-powered virtual receptionist and communications automation platform that answers calls, texts, and emails with human-like intelligence — capturing leads, booking appointments, reducing no-shows, managing follow-ups, and boosting reputation with integrated review...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Call / chat workflow
    Dashboard
    Call / chat workflow
  23. SupportSyndicate automates repetitive customer support queries across web, email, and WhatsApp by using AI and real-time business data to reduce ticket volume and support workload.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Homepage Hero
    6 alternatives
  24. AI-powered chatbot platform enabling businesses to build context-aware agents, automate customer support, streamline sales, integrate seamlessly, and extract insights from customer interactions.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Neuraltalk AI screenshot 1
    Neuraltalk AI screenshot 1