Kapture CX icon
Kapture CX icon

Kapture CX

 1 like

Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones.

License model

Country of Origin

  • GB flagUnited Kingdom

Platforms

  • Windows
  • Android
  • iPhone
5 / 5 Avg rating (6)
1like
5comments
0news articles

Features

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  1.  No Coding Required
  2.  Chat Bot
  3.  Helpdesk Ticketing
  4.  AI Chatbot

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Comments and Reviews

   
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Top Positive Comment
Nimit Kumar
Oct 5, 2021
0

It has features to manage & feed sales and customer data from any source with its highly customized functioning & integration. It supports all the communication channels to deals with customers or clients on go.

MOHIT JAIN
Aug 17, 2018
0

Easily able to untangle customer insights through the report engine. This is an excellent tool for business analytics and intelligence.

sofia brown
Aug 17, 2018
0

This is the best CRM software as it generates clickable reports for analysis. Our team was able to click on reports and identify key issues.

Nam Le Anh
Aug 10, 2018
0

Pros: I use it effectively at my pharmacy. It is highly reliable, efficient and consistent as it provides quality service. Cons: There was a minor bug in the add note module. But, the Kapture team was very quick in responding as the issue was resolved in a jiffy.

mahesh chemmala
Aug 9, 2018
0

Pros: It provides a seamless omni channel support for easily identifying the source of leads which saves a lot of time. Cons: Nothing that I can think about. Not many companies offer an omni channel support. One or two leads may go missing due to downtime.

What is Kapture CX?

Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.

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Kapture CX information

  • Developed by

    GB flagAdjetter Media Network Pvt. Ltd.
  • Licensing

    Proprietary and Commercial product.
  • Pricing

    One time purchase (perpetual license) that costs from $39.
  • Rating

    Average rating of 5
  • Alternatives

    52 alternatives listed
  • Supported Languages

    • English

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Our users have written 5 comments and reviews about Kapture CX, and it has gotten 1 likes

Kapture CX was added to AlternativeTo by kapturecrm on Jun 3, 2016 and this page was last updated Jul 30, 2024.