

Kapture CX
1 like
Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones.
License model
- Paid • Proprietary
Application types
Country of Origin
United Kingdom
Platforms
- Windows
- Android
- iPhone
Features
Kapture CX News & Activities
Highlights All activities
Recent activities
- Skarbe added Kapture CX as alternative to Skarbe
- navneet-kaur updated Kapture CX
Comments and Reviews
It has features to manage & feed sales and customer data from any source with its highly customized functioning & integration. It supports all the communication channels to deals with customers or clients on go.
Easily able to untangle customer insights through the report engine. This is an excellent tool for business analytics and intelligence.
This is the best CRM software as it generates clickable reports for analysis. Our team was able to click on reports and identify key issues.
Pros: I use it effectively at my pharmacy. It is highly reliable, efficient and consistent as it provides quality service. Cons: There was a minor bug in the add note module. But, the Kapture team was very quick in responding as the issue was resolved in a jiffy.
Pros: It provides a seamless omni channel support for easily identifying the source of leads which saves a lot of time. Cons: Nothing that I can think about. Not many companies offer an omni channel support. One or two leads may go missing due to downtime.