Apps tagged with 'agent-assist'

Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones.

ID Insight is an conversation intelligence platform that helps organizations improve customer support, optimize sales performance, and drive measurable business growth. Combining AI QMS, speech analytics, sentiment analysis and real-time agent assist, it analyzes 100% of...