IDinsight is described as 'ID Insight is an conversation intelligence platform that helps organizations improve customer support, optimize sales performance, and drive measurable business growth. Combining AI QMS, speech analytics, sentiment analysis and real-time agent assist, it analyzes 100% of' and is an app in the office & productivity category. There are 2 alternatives to IDinsight for a variety of platforms, including Web-based, Android, iPhone, Android Tablet and iPad apps. The best IDinsight alternative is LiveAgent.