Apps tagged with 'customer-self-service'

Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

Report generation + report bursting + self-service portal + embeddable analytics. All in one platform. Self-hosted.

For companies with an online presence who have high customer support costs, AnswerDash offers “answers in a click” that will reduce up to 50% of assisted service support inquiries.

AI-powered platform for creating knowledge bases and documentation, with customizable themes, real-time team collaboration, version control, and multi-language support for internal and external use.

Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.

Knowledge base (help center) software for all your projects. All-inclusive pricing. You can manage unlimited number of help centers from one place. There are suitable subscription plans for any use case.

The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable.

Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs.

Ultimate.ai is a case automation and agent guidance tool for most common support solutions including Salesforce, Zendesk and Freshdesk.

We are the portal experts. Partner portals & customer portals integrated with your CRM to maintain a single data source.

OMQ self service enhances existing contact forms with a self-learning knowledge base. Therefore, the development of tickets will be avoided and the service level increased. New employees would particularily benefit from this intelligent support.