Document360 AlternativesHelp Desk Platforms & Team Collaboration Tools like Document360

Document360 is described as 'AI-powered platform for creating knowledge bases and documentation, with customizable themes, real-time team collaboration, version control, and multi-language support for internal and external use' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Document360, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best Document360 alternative is ProProfs Knowledge Base. It's not free, so if you're looking for a free alternative, you could try Slite or Sonat. Other great sites and apps similar to Document360 are Confluence, Zendesk, DocsHound and Notaku.

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Alternatives list

  1. ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
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  2. Slite icon
     109 likes

    Designed for remote teams, it streamlines workflows by unifying documentation, discussion, and task execution. Features include a powerful editor, video explainers, sketch tools, integrations with Slack, Google Drive, project management tools, and advanced search capabilities.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  3. Confluence icon
     69 likes

    Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.

    154 Confluence alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Cloudron
     
  4. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    278 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  5. DocsHound icon
     7 likes

    Knowledge base software, reimagined with AI. Create, publish and maintain sophisticated documentation that delivers a brand impression.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Edge
    • Google Chrome
    • Safari
    • Software as a Service (SaaS)
    • Firefox
     
  6. Sonat icon
     92 likes

    Modern documentation tool to create and manage online user manuals, user guides, knowledge bases, instructions, and tutorials.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. Notaku icon
     6 likes

    Turn you Notion into documentation, knowledge base and blog websites.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  8. Produkt.so icon
     5 likes

    Produkt.so is a sleek, Notion-inspired help center platform built for tech startups and small teams. It offers a fast, block-based editor to write articles, organizes content into collections, and supports attachments up to 50 MB.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  9. Docsie icon
     31 likes

    Docsie is a multilingual documentation solution that reduces documentation time by 60% through features like collaborative editing, real-time updates, a searchable repository, interactive checklists, and AI-powered chatbots. It also enables automation, version control, media upload, and supports diverse languages.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  10. Knowlee AI icon
     6 likes

    Knowlee, your AI-driven assistant, delivers tailored insights and automates content creation from diverse sources. It provides financial insights, market trends, and content automation.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Help Scout icon
     29 likes

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  12. Archbee icon
     16 likes

    Generate and manage technical documentation with AI-powered tools, real-time collaboration, GitHub content sync, custom domains, automated onboarding support, 30 customizable blocks, external integrations, JavaScript and React widgets, and secure distribution.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)
     
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