Document360 AlternativesTop Help Desk Platforms & Team Collaboration Tools like Document360
Document360 is described as 'Powerful knowledge base and documentation platform trusted by global companies. It helps teams create, manage, and share knowledge with AI search, customizable themes, and real-time collaboration, empowering self-service support, product docs, user manuals, and SOPs' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Document360, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best Document360 alternative is ProProfs Knowledge Base. It's not free, so if you're looking for a free alternative, you could try Slite or Sonat. Other great sites and apps similar to Document360 are Confluence, DocsHound, Zendesk and Knowlee AI.
- Help Desk Platform
- Paid • Proprietary
- 44 ProProfs Knowledge Base alternatives
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Top ProProfs Knowledge Base Features
Comments about ProProfs Knowledge Base as an Alternative to Document360
Top Positive CommentMost Recent CommentProProfs team has one of the best support team out there. They helped us with our custom requirements.
Easy setup process and beautiful user Interface. We are using ProProfs knowledge base for FAQ and company knowledge base creation with no complaints. They have awesome support team too.
- 87 Slite alternatives
Designed for remote teams, it streamlines workflows by unifying documentation, discussion, and task execution. Features include a powerful editor, video explainers, sketch tools, integrations with Slack, Google Drive, project management tools, and advanced search capabilities.
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- 132 Confluence alternatives
Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.
License model
- Paid • Proprietary
Application types
Country of Origin
Australia
Platforms
- Software as a Service (SaaS)
- Cloudron
Top Confluence Features
- 15 DocsHound alternatives
Knowledge base software, reimagined with AI. Create, publish and maintain sophisticated documentation that delivers a brand impression.
License model
- Paid • Proprietary
Application type
Platforms
- Online
- Microsoft Edge
- Google Chrome
- Safari
- Software as a Service (SaaS)
- Firefox
- 253 Zendesk alternatives
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
- 7 Sonat alternatives
Modern documentation tool to create and manage online user manuals, user guides, knowledge bases, instructions, and tutorials.
License model
- Free • Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Top Sonat Features
Knowlee, your AI-driven assistant, delivers tailored insights and automates content creation from diverse sources. It provides financial insights, market trends, and content automation.
Knowlee AI Features
Docsie is a multilingual documentation solution that reduces documentation time by 60% through features like collaborative editing, real-time updates, a searchable repository, interactive checklists, and AI-powered chatbots. It also enables automation, version control, media upload, and supports diverse languages.
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
License model
- Freemium • Proprietary
Platforms
- Online
Notaku Features
Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.
License model
- Paid • Proprietary
Country of Origin
Hong Kong SAR China
Platforms
- Online
- Google Chrome
- Google Drive
- Slack
Kipwise Features
ProProfs Knowledgebase can be used by any type of business to reduce the support cost.