Document360 AlternativesTop Help Desk Platforms & Team Collaboration Tools like Document360

Document360 is described as 'Powerful knowledge base and documentation platform trusted by global companies. It helps teams create, manage, and share knowledge with AI search, customizable themes, and real-time collaboration, empowering self-service support, product docs, user manuals, and SOPs' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Document360, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best Document360 alternative is ProProfs Knowledge Base. It's not free, so if you're looking for a free alternative, you could try Slite or Sonat. Other great sites and apps similar to Document360 are Confluence, DocsHound, Zendesk and Knowlee AI.

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Document360 is a powerful knowledge base and documentation platform trusted by global companies. It helps teams create,...

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Document360 alternatives page was last updated Nov 21, 2024
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  1. ProProfs Knowledge Base icon

    ProProfs Knowledge Base

     30 likes
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    ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...

    44 ProProfs Knowledge Base alternatives

    License model

    Application types

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    ProProfs Knowledge Base screenshot 1

    Top ProProfs Knowledge Base Features

    1.  Knowledge base
    2.  Knowledge Management
    3.  Knowledge Base structuring
    4.  Employee Self service
    5.  FAQ Automation
    6.  Wiki documentation
    7.  Document templates
    8.  Self-Service Integration
    9.  Document Sharing
    10.  Wiki
    11.  Help Center
    12.  Self-Serve Capability

    ProProfs Knowledge Base VS Document360

     
    Comments about ProProfs Knowledge Base as an Alternative to Document360
    Top Positive Comment
    Nimit Kumar
    Aug 5, 2020
    9

    ProProfs Knowledgebase can be used by any type of business to reduce the support cost.

    Most Recent Comment
    Guest
    Positive •Aug 19, 2020
    7

    ProProfs team has one of the best support team out there. They helped us with our custom requirements.

    Guest
    Positive •Aug 19, 2020
    2

    Easy setup process and beautiful user Interface. We are using ProProfs knowledge base for FAQ and company knowledge base creation with no complaints. They have awesome support team too.

    Show more comments
    3 of 5 comments
    Document360 Icon
    ProProfs Knowledge Base icon

    • Almost everyone thinks ProProfs Knowledge Base is a great Document360 alternative.

    • ProProfs Knowledge Base is the most popular Web-based, SaaS & Self-Hosted alternative to Document360.

    • ProProfs Knowledge Base is the most popular commercial alternative to Document360.

    • ProProfs Knowledge Base is Paid and ProprietaryDocument360 is also Paid and Proprietary
  2. Slite icon

    Slite

     108 likes
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    Designed for remote teams, it streamlines workflows by unifying documentation, discussion, and task execution. Features include a powerful editor, video explainers, sketch tools, integrations with Slack, Google Drive, project management tools, and advanced search capabilities.

    87 Slite alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Slite screenshot 1

    Properties

    1.  Clean design
    2.  Lightweight

    Features

    1.  Team Collaboration
    2.  Real time collaboration
    3.  Collaborative writing
    4.  Knowledge base
    5.  WYSIWYG Support
    6.  Export to PDF
    7.  Integrated Search
    8.  Team work
    9.  Content Discovery
    10.  Built-in Commenting System
    11. Slack icon  Slack integration
    12.  Third party integrations

    Slite VS Document360

     

    • Slite is the most popular Windows, Android, Mac, iPhone, iPad & Android Tablet alternative to Document360.

    • Slite is the most popular free alternative to Document360.

    • Slite is Freemium and ProprietaryDocument360 is Paid and Proprietary
  4. Confluence icon

    Confluence

     67 likes
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    Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.

    132 Confluence alternatives

    License model

    Application types

    Country of Origin

    • AU flagAustralia

    Platforms

    • Software as a Service (SaaS)
    • Cloudron
    Confluence screenshot 1

    Top Confluence Features

    1.  Knowledge Management
    2. JIRA icon  Jira integration
    3.  Wiki
    4.  Business-wiki
    5.  Ad-free
    6.  Real time collaboration
    7.  WYSIWYG Support
    8.  Extensible by Plugins/Extensions
    9.  Support for @mentions
    10.  Wiki-like interface
    11.  Knowledge base
    12.  Manage permission level

    Confluence VS Document360

     
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    Archbee icon
    Archbee

    Archbee is a documentation platform that provides tools to create, manage, and distribute AI-assisted documentation. It enables team collaboration, publishing to a private domain, and integration with external tools.

    https://www.archbee.com
    Learn More
  6. DocsHound icon

    DocsHound

     7 likes
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    Knowledge base software, reimagined with AI. Create, publish and maintain sophisticated documentation that delivers a brand impression.

    15 DocsHound alternatives

    License model

    Application type

    Platforms

    • Online
    • Microsoft Edge
    • Google Chrome
    • Safari
    • Software as a Service (SaaS)
    • Firefox
    Documentation editor

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG HTML Editor
    2.  Spell Checking
    3.  No Coding Required
    4.  Live Preview
    5.  WYSIWYG Support
    6.  Real time collaboration
    7.  Syntax Highlighting
    8.  Dark Mode
    9.  Ad-free
    10.  Support for MarkDown
    11.  Knowledge base
    12.  AI-Powered

    DocsHound VS Document360

     
  7. Zendesk icon

    Zendesk

     66 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    253 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS Document360

     
  8. Sonat icon

    Sonat

     91 likes
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    Modern documentation tool to create and manage online user manuals, user guides, knowledge bases, instructions, and tutorials.

    7 Sonat alternatives

    License model

    • Free • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Top Sonat Features

    1.  AI-Powered
    2.  Document templates
    3.  Workflow
    4.  Help Center
    5.  Publishing
    6.  Knowledge Management
    7.  Built-in Commenting System
    8.  WYSIWYG HTML Editor
    9.  WYSIWYG Support
    10.  Knowledge base
    11.  Wiki documentation

    Sonat VS Document360

     
  10. Knowlee AI icon

    Knowlee AI

     6 likes
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    Knowlee, your AI-driven assistant, delivers tailored insights and automates content creation from diverse sources. It provides financial insights, market trends, and content automation.

    License model

    • Free • Proprietary

    Application type

    Platforms

    • Online
    Knowlee AI screenshot 1

    Knowlee AI Features

    1.  Marketing Automation
    2.  Persistent History
    3.  Insight gathering
    4.  Knowledge base
    5.  AI-Powered
    6.  Upload PDFs
    7.  Neural network

    Knowlee AI VS Document360

     
  11. Docsie icon

    Docsie

     31 likes
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    Docsie is a multilingual documentation solution that reduces documentation time by 60% through features like collaborative editing, real-time updates, a searchable repository, interactive checklists, and AI-powered chatbots. It also enables automation, version control, media upload, and supports diverse languages.

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Docsie screenshot 1

    Properties

    1.  Lightweight

    Features

    1.  Multiple languages
    2.  Knowledge base
    3.  Team Collaboration
    4.  Software localization
    5.  Dynamic retargeting
    6.  Programmers Documentation
    7.  Support for MarkDown
    8.  WYSIWYG Support
    9.  DMS
    10.  Wiki
    11.  Web-Based
    12.  AI-Powered

    Docsie VS Document360

     
  12. Notaku icon

    Notaku

     4 likes
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    Turn you Notion into documentation, knowledge base and blog websites.

    69 Notaku alternatives

    License model

    • Freemium • Proprietary

    Platforms

    • Online
    Notaku screenshot 1

    Notaku Features

    1.  Knowledge base

    Notaku VS Document360

     
  13. Kipwise icon

    Kipwise

     18 likes
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    Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.

    License model

    Country of Origin

    • HK flagHong Kong SAR China

    Platforms

    • Online
    • Google Chrome
    • Google Drive
    • Slack
    Turn important Slack messages into wiki docs easily using Slack Action. Handy search command to search for Kipwise Pages, and information from other integrated sources directly in Slack. Got questions with existing answers already? Provide a quick answer to your teammates with just a few clicks.

    Kipwise Features

    1. Slack icon  Slack integration
    2.  Wiki
    3.  Knowledge Management
    4. Google Drive icon  Google Drive integration
    5.  Knowledge base

    Kipwise VS Document360

     
10 of 52 Document360 alternatives