Document360 AlternativesHelp Desk Platforms & Team Collaboration Tools like Document360

Sites and apps similar to Document360 include Slite, which has a free version. Other options are Confluence, Zendesk, Sonat and DocsHound. You're spoiled for choice with Help Desk Platforms like Document360: we list more than 50 alternatives for iPhone, Android, Windows, iPad and Mac.

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Alternatives
Document360 alternatives page was last updated

Alternatives list

  1. Slite icon
     110 likes

    Designed for remote teams, it streamlines workflows by unifying documentation, discussion, and task execution. Features include a powerful editor, video explainers, sketch tools, integrations with Slack, Google Drive, project management tools, and advanced search capabilities.

    127 Slite alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    • US flagUnited States
    Slite screenshot 1
    Good alternative?
     
  2. Confluence icon
     70 likes

    Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.

    169 Confluence alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Cloudron
    Good alternative?
     
  3. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    317 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  4. Sonat icon
     92 likes

    Modern documentation tool to create and manage online user manuals, user guides, knowledge bases, instructions, and tutorials.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  5. DocsHound icon
     7 likes

    Knowledge base software, reimagined with AI. Create, publish and maintain sophisticated documentation that delivers a brand impression.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Edge
    • Google Chrome
    • Safari
    • Software as a Service (SaaS)
    • Firefox
    Good alternative?
     
  6. Produkt.so icon
     5 likes

    Produkt.so is a sleek, Notion-inspired help center platform built for tech startups and small teams. It offers a fast, block-based editor to write articles, organizes content into collections, and supports attachments up to 50 MB.

    112 Produkt.so alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Good alternative?
     
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  8. Notaku icon
     6 likes

    Turn you Notion into documentation, knowledge base and blog websites.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  9. Docsie icon
     31 likes

    Docsie is a multilingual documentation solution that reduces documentation time by 60% through features like collaborative editing, real-time updates, a searchable repository, interactive checklists, and AI-powered chatbots. It also enables automation, version control, media upload, and supports diverse languages.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Docsie screenshot 1
    Good alternative?
     
  10. Knowlee AI icon
     6 likes

    Knowlee, your AI-driven assistant, delivers tailored insights and automates content creation from diverse sources. It provides financial insights, market trends, and content automation.

    19 Knowlee AI alternatives

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  11. Help Scout icon
     29 likes

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
  12. FAQ Ally icon
     1 like

    The perfect AI for small business. Simply upload your company documents—even if they’re messy, unformatted, or scattered across PDFs, Word files, Text files, and HTML files—and train intelligent AI agents that become your AI business assistant.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
12 of 58 Document360 alternatives