Document360 Alternatives

Document360 is described as 'is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to Document360, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Mac. The best alternative is Archbee. It's not free, so if you're looking for a free alternative, you could try ProProfs Knowledge Base or Slite. Other great sites and apps similar to Document360 are Confluence, Zendesk, Kipwise and Docsie.

Document360 alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Team Collaboration Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Document360.

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Document360

Paid • Proprietary
Customer Support Tool
Online

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project...

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Archbee
Is this a good alternative?
Yes
No
Paid • Proprietary
Mac
Windows
Linux
Software as a Service (SaaS)
75 alternatives to Archbee
Company Wiki & Knowledge Base.
Suggest and vote on features
Archbee Features
1. Support for MarkDownArchbee supports MarkDown for document formatting.
2. Real time collaborationMultiple users can work together in Archbee simultaneously.
3. Support for @mentionsArchbee supports the use of mentions through @ to a particular user, who will be notified personally.
Document sharing
Integrated Search
Slack integration
API Management
Self-Serve Capability
Knowledge base
Function Key Shortcuts
API descriptors
Component Diagrams
GraphQL integration
Archbee vs Document360
Almost everyone thinks Archbee is a great alternative to Document360.
bitefam738
A lot of similar functionalities and ease of use
Positive comment• ago

11
ProProfs Knowledge Base
Is this a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
Self-Hosted
Software as a Service (SaaS)
40 alternatives to ProProfs Knowledge Base
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
Suggest and vote on features
ProProfs Knowledge Base Features
Knowledge base
Knowledge Management
Knowledge Base structuring
Employee Self service
FAQ Automation
Wiki documentation
Document templates
Self-Service Integration
Document sharing
Wiki
ProProfs Knowledge Base vs Document360
Almost everyone thinks ProProfs Knowledge Base is a great alternative to Document360.
Guest
Simple user interface with all features which we are looking for in our knowledge base.
Top positive comment• ago

12

nimit007
ProProfs Knowledgebase can be used by any type of business to reduce the support cost.
Top positive comment• ago

9

Guest
ProProfs team has one of the best support team out there. They helped us with our custom requirements.
Positive comment• ago

7

Guest
Easy setup process and beautiful user Interface. We are using ProProfs knowledge base for FAQ and company knowledge base creation with no complaints. They have awesome support team too.
Positive comment• ago

2

Amitt44
Proprofs Knowledge base has the simplest user interface and setup process. It also has integration with many CRMs and other tools.
Positive comment• ago

3
Slite
Is this a good alternative?
Yes
No
Freemium • Proprietary
Note-taking Tool
Team Collaboration Tool
Mac
Windows
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
85 alternatives to Slite
Slite is a collaborative workspace where remote teams get their best work done. Document. Discuss. Decide. Do. All in one place.
Suggest and vote on features
Slite Features
1. Real time collaborationMultiple users can work together in Slite simultaneously.
2. WYSIWYG SupportSlite integrates a WYSIWYG editor to edit the look and content of a document, page, or file.
3. LightweightSlite consumes less device resources compared to similar apps.
4. Support for MarkDownSlite supports MarkDown for document formatting.
5. Hierarchical StructureOrganize your notes, pages, documents, etc., hierarchically with Slite.
6. Support for @mentionsSlite supports the use of mentions through @ to a particular user, who will be notified personally.
Collaborative writing
Knowledge base
Clean design
Export to PDF
Integrated Search
Team work
Content Discovery
Built-in Commenting System
Slack integration
Third party integrations
Confluence
Is this a good alternative?
Yes
No
Paid • Proprietary
Cloudron
Software as a Service (SaaS)
135 alternatives to Confluence
Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.
Suggest and vote on features
Confluence Features
1. Extensible by Plugins/ExtensionsConfluence can be extended with add-ons, plugins and extensions.
2. Support for @mentionsConfluence supports the use of mentions through @ to a particular user, who will be notified personally.
3. WYSIWYG SupportConfluence integrates a WYSIWYG editor to edit the look and content of a document, page, or file.
4. Real time collaborationMultiple users can work together in Confluence simultaneously.
Jira integration
Knowledge Management
Wiki
Wiki-like interface
Business-wiki
Knowledge base
Batch image manipulation
Third party integrations
REST API
Macro Recording
Zendesk
Is this a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
iPad
Android Tablet
234 alternatives to Zendesk
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Suggest and vote on features
Zendesk Features
Knowledge base
Email integration
On Demand
Kipwise
Is this a good alternative?
Yes
No
Paid • Proprietary
Online
Google Chrome
Google Drive
Slack
52 alternatives to Kipwise
Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.
Suggest and vote on features
Kipwise Features
Slack integration
Wiki
Knowledge Management
Google Drive integration
Knowledge base
Docsie
Is this a good alternative?
Yes
No
Freemium • Proprietary
Note-taking Tool
Team Collaboration Tool
Document Manager
Online
41 alternatives to Docsie
Docsie is a collaboration software for software docs, intranets and knowledge management. Easily create your software documentation in Docsie and embed it into your site or internal portal with a string of JavaScript.
Suggest and vote on features
Docsie Features
1. Support for MarkDownDocsie supports MarkDown for document formatting.
2. WYSIWYG SupportDocsie integrates a WYSIWYG editor to edit the look and content of a document, page, or file.
3. LightweightDocsie consumes less device resources compared to similar apps.
Multiple languages
Knowledge base
Software localization
Dynamic retargeting
Programmers Documentation
DMS
Wiki
Web-Based
KnowledgeOwl
Is this a good alternative?
Yes
No
Paid • Proprietary
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
Windows Phone
iPad
13 alternatives to KnowledgeOwl
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer...
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KnowledgeOwl Features
1. Spell CheckingKnowledgeOwl can detect and correct all types of grammar and spelling mistakes.
2. Full-Text SearchKnowledgeOwl lets you search for specific words or phrases from inside a document or database.
3. WYSIWYG SupportKnowledgeOwl integrates a WYSIWYG editor to edit the look and content of a document, page, or file.
Knowledge Base structuring
Open API
SAML Single Sign-On
Export to PDF
Tag based
Knowledge base
Built-in Commenting System
Knowledge Management
Apps with Google Analytics Integration
KnowledgeOwl vs Document360
Almost everyone thinks KnowledgeOwl is a great alternative to Document360.
Crust Service Cloud
Is this a good alternative?
Yes
No
Free • Open Source
Team Collaboration Tool
Mac
Windows
Linux
Online
Android
iPhone
Android Tablet
iPad
Self-Hosted
63 alternatives to Crust Service Cloud
Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
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Crust Service Cloud Features
Dashboard
Bug reporting
Role Management
Notifications
Team Messaging
Drag and Drop
Customizable
Performance overview
Charts
Business Dashboards
BetterDocs
Is this a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Online
Self-Hosted
Wordpress
11 alternatives to BetterDocs
BetterDocs helps you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding the lengthy...
Suggest and vote on features
BetterDocs Features
Knowledge base
Knowledge Management