Document360 is described as 'AI-powered platform for creating knowledge bases and documentation, with customizable themes, real-time team collaboration, version control, and multi-language support for internal and external use' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Document360, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best Document360 alternative is ProProfs Knowledge Base. It's not free, so if you're looking for a free alternative, you could try Slite or Sonat. Other great sites and apps similar to Document360 are Confluence, Zendesk, DocsHound and Notaku.
ReadMe is a completely customizable and collaborative place for dynamic API and/or product documentation. Users can play around with the API right in the docs, automatically generated from a Swagger / OAS file. It also works as a knowledge base platform.
Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.
Clevada is an All-In-One Cloud Software Suite with Website Builder, Community Forum, Help Desk, Knowledge Base, Internal Communication and more.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
HelpLook is a comprehensive knowledge base software that offers an intuitive platform for creating, storing, and displaying online documents, featuring AI integration, customizable layouts, and robust search capabilities.
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
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