Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.
Cost / License
- Paid
- Proprietary
Platforms
- Google Chrome
- Software as a Service (SaaS)
United Kingdom
+5
Document360 Alternatives
Sites and apps similar to Document360 include Slite, which has a free version. Other options are Confluence, Zendesk, Sonat and DocsHound. You're spoiled for choice with Help Desk Platforms like Document360: we list more than 50 alternatives for iPhone, Android, Windows, iPad and Mac.
Alternatives list
ReadMe is a completely customizable and collaborative place for dynamic API and/or product documentation. Users can play around with the API right in the docs, automatically generated from a Swagger / OAS file. It also works as a knowledge base platform.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
United States
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Self-Hosted
Thailand
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
India
+6
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Malta
EU
+3
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
H
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
- United States
+8
Turn annotated screenshots into professional SOPs, training manuals, and runbooks — export to PDF, Word, PowerPoint, HTML and more.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Windows
+4
Managed IT knowledge base with auto-updating support guides included out of the box, packaged in a super clear and clutter-free UI for end users.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
- United States
+2
HelpLook is a comprehensive knowledge base software that offers an intuitive platform for creating, storing, and displaying online documents, featuring AI integration, customizable layouts, and robust search capabilities.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Singapore
+2
