Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
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Document360 Alternatives
Document360 is described as 'AI-powered platform for creating knowledge bases and documentation, with customizable themes, real-time team collaboration, version control, and multi-language support for internal and external use' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Document360, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best Document360 alternative is ProProfs Knowledge Base. It's not free, so if you're looking for a free alternative, you could try Slite or Sonat. Other great sites and apps similar to Document360 are Confluence, Zendesk, DocsHound and Notaku.
Alternatives list
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Pilot.io transforms your team's Google Workspace into an expansive and dynamic knowledge base. Harness the power of your team's collective knowledge through a streamlined interface that integrates Google Drive with external links and documents from 1800+ other SaaS tools.
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Selvo is help center software for SaaS teams. It helps companies with 5 to 50 employees build customer-facing knowledge bases that look professional out of the box.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
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Use Whale to effortlessly document your procedures, policies, and company knowledge, making employee training a breeze — with a bit of help from AI.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- Software as a Service (SaaS)
- Android Tablet
- iPhone
- iPad
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For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
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If your business needs to log, track, manage, automate and escalate support issues, then please read on.
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