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Live chat with your customers that visit your website

  • Windows
  • Online
  • Android
  • iPhone
  • iPad

What is AsisteClick?

Messenger For Business - Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).

  • Proactive chat: Setup intelligent chat invitations automatically triggered based on your visitors’ footprints.

  • Transcriptions: Read every chat log. Audit your operators’ performance and find out new business opportunities.

  • Canned messages: Save time by using shortcuts to frequent questions with answers saved in the database.

  • Chat transfer: Easily transfer a chat to another operator, support tier or supervisor just the way you’d do with a phone call.

  • Teamwork: Chat with other members of your company and work collaboratively.

  • Multilanguage: Visitor chat window currently available in 9 languages: English, Spanish, Portuguese, French, German, Italian, Dutch, Turkish and Danish.

  • Fixed and floating button: Place the chat button on a fixed position of your webpages or just floating in any corner of the visitor’s browser.

  • Capture screenshot: A picture is worth a thousand words. Get a screenshot of your visitor to know exactly the kind of support that is needed.

  • Sound and visual chat alert: Never lose a lead. Both a visual and sound alert is triggered each time you get a new chat support request.

  • Custom design: Change chat window colors based on your corporate colors. Upload your company logo and online/offline buttons.

  • File sharing: Easily transfer files between operators and visitors. Share documents, contracts, images, PDF and any sort of files.

  • Secure connection: Chat sessions and administrator’s dashboard are secured with a 256bit SSL certificate.

  • Smartphone ready: Visitor chat window automatically adapts when using a smartphone or tablet.

  • Unlimited users and plans for agent seats.

  • Integrate customer support email with a shared inbox.

  • Assign tickets to agents and whole departments.

  • Convert emails in conversations.

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AsisteClick Screenshots

Chat with company members and collaborate to work out customers questions.
Several management reports.
Chat with customers in real time.
Unlimited users and agent seats according to plans.
Integrate your customer support emails in a shared inbox.
Convert emails in conversations.
Chat with customers, reply tickets and collaborate with teammates on the go using your iPhone or Android.
KPI reports.
Add custom fields to the request form.
Smarphone ready.
Create private chat rooms for teammates.
Introducing Messenger For Business

AsisteClick information

Supported Languages

  • English

Apple AppStore

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  • Live Chat
  • support-ticket-system
  • Group Chat
  • ticket-system
  • live-help
  • b2b-sales
  • Messaging
  • ticket-management
  • Chat Clients
  • ticketsystem
  • conversation
  • Customer Support
  • team-communication
  • b2b-leads
  • support-software
  • B2B
  • Chat

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