SupportYard is described as 'is perfect for entrepreneurs and small business who can't keep up with all the customer emails they receieve. Now you can keep all emails in one place and assign your team members to answer from the shared email account' and is an website in the Office & Productivity category. There are six alternatives to SupportYard, not only websites but also apps for a variety of platforms, including SaaS, iPhone, iPad and Android. The best alternative is Front. It's not free, so if you're looking for a free alternative, you could try Helpy.io. Other great sites and apps similar to SupportYard are Help Scout (Paid), Plumm (Paid), Respond (Paid) and Helpninja (Paid).
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to email@example.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Most social media tools are built for marketing, not customer service. But smart companies know social media isn't just about creating buzz, it's also one of the best ways to build lasting relationships with your customers and keep them happy.