Helpman Alternatives

    Helpman is described as 'online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center' and is an website in the Business & Commerce category. There are more than 25 alternatives to Helpman, not only websites but also apps for a variety of platforms, including Android, iPhone, iPad and SaaS. The best alternative is Freshdesk, which is free. Other great sites and apps similar to Helpman are ProProfs Help Desk (Paid), UseResponse (Paid), ProProfs Knowledge Base (Freemium) and Zendesk (Paid).

    This page was last updated Sep 19, 2021
    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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    2. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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    4. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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    5. ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets.

    6. Zendesk

      • Online
      • Android
      • iPhone
      • Blackberry
      • iPad
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      Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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    8. Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
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    9. Help Scout

      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      • Software as a Service (SaaS)
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      Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
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    10. Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
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    11. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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    12. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
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    Showing 10 of 43 alternatives