Deskpro Alternatives

Alternatives list

1. 

   

   UserEcho

    59 likes

   UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • Russia

   Platforms

   • Online
   • iPhone
   • iPad
   • Software as a Service (SaaS)

   • Russia

   

   

   

   +7

   

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   Good alternative?Is UserEcho a good alternative to Deskpro?

    
2. 

   

   Peppermint Ticket Management

    1 like

   An open source ticket management & help desk solution. A freshdesk alternative.

   Cost / License

   • Free
   • Open Source

   Application type

   • Help Desk

   Alerts

   • Discontinued

   Platforms

   • Self-Hosted
   • Docker

   

   

   

   +1

   

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   Good alternative?Is this a good alternative to Deskpro?

    
4. 

   

   OpenSupports

    7 likes

   OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

   68 OpenSupports alternatives

   Cost / License

   • Free
   • Open Source (GPL-3.0)

   Application type

   • Help Desk

   Platforms

   • Self-Hosted

   

   

   

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   Good alternative?Is OpenSupports a good alternative to Deskpro?

    
5. Ad

   

   

   SupportBee

   Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports...

   https://supportbee.com

   Learn More
6. 

   

   ProProfs Help Desk

    82 likes

   ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • United States

   Platforms

   • Online

   • United States

   

   

   

   +2

   

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   Good alternative?Is ProProfs Help Desk a good alternative to Deskpro?

    
7. 

   

   JitBit Helpdesk

    33 likes

   Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Windows
   • Online
   • Android
   • Android Tablet
   • iPad

   • United States

   

   

   

   +1

   

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   Good alternative?Is JitBit Helpdesk a good alternative to Deskpro?

    
9. 

   

   SupportBee

    96 likes

   Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.

   146 SupportBee alternatives

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • India

   Platforms

   • Online

   • India

   

   

   

   +1

   

   More about SupportBee  

   

   Good alternative?Is SupportBee a good alternative to Deskpro?

    
10. 

    

    InvGate Service Desk

     45 likes

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • IT Service Management

    Origin

    • Argentina

    Platforms

    • Online
    • Software as a Service (SaaS)

    • Argentina

    

    

    

    +1

    

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11. 

    

    Kayako

     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    193 Kayako alternatives

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • CRM

    Origin

    • United Kingdom

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad

    • United Kingdom

    

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12. 

    

    Helpy.io

     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    • Help Desk

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    

    

    

    +1

    

    More about Helpy.io  

    

    Good alternative?Is Helpy.io a good alternative to Deskpro?

     
13. 

    

    Vivantio

     9 likes

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • IT Service Management

    Origin

    • United States

    Platforms

    • Online
    • Self-Hosted

    • United States

    

    

    

    More about Vivantio  

    

    Good alternative?Is Vivantio a good alternative to Deskpro?

     
14. 

    

    Trengo

     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Paid
    • Proprietary

    Origin

    • Netherlands
    • EU

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    • Netherlands
    • EU

    

    

    More about Trengo  

    

    Good alternative?Is Trengo a good alternative to Deskpro?

     
15. 

    

    Enchant.com

     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • CRM

    Origin

    • United States

    Platforms

    • Online

    • United States

    

    

    

    More about Enchant.com  

    

    Good alternative?Is Enchant.com a good alternative to Deskpro?