Deskpro Alternatives

Deskpro is described as 'Creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Deskpro for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best Deskpro alternative is Freshdesk, which is free. Other great apps like Deskpro are Spiceworks, osTicket, Zendesk and HelpCrunch.

Deskpro iconDeskpro
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Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the...

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Deskpro alternatives page was last updated Jul 18, 2024
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  1. Copy a direct link to this comment to your clipboard

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring

    ProProfs Help Desk VS Deskpro

     
  2. OpenSupports icon
     7 likes
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    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

    61 OpenSupports alternatives

    License model

    • FreeOpen Source

    Application type

    Platforms

    • Self-Hosted

    OpenSupports Features

    1.  Wiki
    2.  Helpdesk Ticketing
    3.  User Management

    OpenSupports VS Deskpro

     
  3. JitBit Helpdesk icon
     33 likes
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    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad

    JitBit Helpdesk Features

    1.  Helpdesk Ticketing
    2.  Text chat
    3.  IT Asset Management
    4.  Knowledge base

    JitBit Helpdesk VS Deskpro

     
  4. Copy a direct link to this comment to your clipboard

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    License model

    Country of Origin

    • AR flagArgentina

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Configurable

    Features

    1.  Gamification
    2.  Knowledge base
    3.  Helpdesk Ticketing
    4.  Servicedesk

    InvGate Service Desk VS Deskpro

     
  5. SupportBee icon
     96 likes
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    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    License model

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Online

    SupportBee VS Deskpro

     
  6. Kayako icon
     18 likes
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    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad

    Kayako Features

    1.  Knowledge base
    2.  Live Support Chat
    3.  Customer service
    4.  Helpdesk Ticketing

    Kayako VS Deskpro

     
  7. DeskXpand icon
     1 like
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    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Desktop Sharing
    2.  No Coding Required
    3.  Real time collaboration
    4.  Auto Responder
    5.  Extensible by Plugins/Extensions
    6.  Ad-free
    7.  Helpdesk Ticketing

    DeskXpand VS Deskpro

     
  8. Helpy.io icon
     10 likes
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    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    License model

    • FreemiumOpen Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Helpy.io Features

    1.  Support for Bootstrap
    2.  Multiple languages
    3.  Live Support Chat
    4.  Knowledge base
    5.  Web-Based
    6.  Private Chat
    7.  Helpdesk Ticketing

    Helpy.io VS Deskpro

     
  9. Vivantio icon
     9 likes
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    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted

    Vivantio VS Deskpro

     
  10. Enchant.com icon
     17 likes
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    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Enchant.com Features

    1.  Customer service

    Enchant.com VS Deskpro

     
  11. Engati icon
     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    License model

    • FreemiumProprietary

    Country of Origin

    • IN flagIndia

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati Features

    1.  AI-Powered
    2.  Multiple languages
    3.  Bots
    4.  Chat Bot

    Engati VS Deskpro

     
  12. TeamSupport.com icon
     27 likes
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    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    TeamSupport.com Features

    1.  Real time collaboration
    2.  Customer service

    TeamSupport.com VS Deskpro

     
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