Deskpro Alternatives

Deskpro is described as 'Creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Deskpro for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best Deskpro alternative is Freshdesk, which is free. Other great apps like Deskpro are Spiceworks, osTicket, Zendesk and HelpCrunch.

Deskpro iconDeskpro
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Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the...

More about Deskpro
More about Deskpro
Deskpro alternatives page was last updated Jul 18, 2024
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  1. Trengo icon

    Trengo

     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    License model

    Country of Origin

    • NL flagNetherlands
    • European Union flagEU

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Trengo team inbox

    Trengo Features

    1.  Multiple Account support
    2.  VoiP Calls
    3. WhatsApp icon  Whatsapp integration
    4. X icon  X Integration
    5.  Voice Chat
    6.  Live Support Chat
    7.  Customer service
    8.  Live chat for websites

    Trengo VS Deskpro

     
  2. ClickDesk icon

    ClickDesk

     14 likes
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    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    ClickDesk screenshot 1

    ClickDesk Features

    1.  Customer service
    2.  Voice Chat

    ClickDesk VS Deskpro

     
  4. Helprace icon

    Helprace

     10 likes
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    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    Help Desk Admin Panel

    Helprace Features

    1.  Portable
    2.  Multiple languages
    3.  Customer service
    4. WordPress icon  WordPress Integration
    5.  Helpdesk Ticketing

    Helprace VS Deskpro

     
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. Cerb icon

    Cerb

     8 likes
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    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Pages allow you to build your own productivity H.Q.

    Cerb Features

    1.  Real time collaboration
    2.  LAMP

    Cerb VS Deskpro

     
  7. Groove icon

    Groove

     4 likes
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    Help Desk Software for Small Businesses.

    License model

    Application type

    Platforms

    • Online
    ,

    Groove Features

    1.  Shared inbox
    2.  Knowledge base
    3.  Customer service
    4. Slack icon  Slack integration

    Groove VS Deskpro

     
  8. Brisk Support - Help Desk Software icon

    Brisk Support - Help Desk Software

     1 like
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    Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.

    License model

    • Freemium • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Brisk Support - Help Desk Software screenshot 1

    Brisk Support - Help Desk Software Features

    1.  Helpdesk Ticketing
    2.  Web-Based

    Brisk Support - Help Desk Software VS Deskpro

     
  10. Inforobo icon

    Inforobo

     2 likes
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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    License model

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Online

    Inforobo Features

    1.  Text to Speech
    2.  Chat Bot
    3.  Bots
    4.  Live chat for websites
    5.  Customer service
    6.  Knowledge base

    Inforobo VS Deskpro

     
  11. SaaSiter Feed icon

    SaaSiter Feed

     3 likes
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    Increase users engagement for your SaaS application.

    Imagine this as your own private Twitter feed. Share articles, webinars, and development plans, all of which are some of the best practices and are all useful to your users while gaining feedback from them. Integrate these fea.

    License model

    • Free Personal • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    • Self-Hosted
    SaaSiter Feed screenshot 1

    SaaSiter Feed Features

    1.  Integrated Chat

    SaaSiter Feed VS Deskpro

     
  12. Maian Support icon

    Maian Support

     2 likes
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    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Self-Hosted
    • PHP
    Maian Support screenshot 1

    Maian Support VS Deskpro

     
  13. AzureDesk icon

    AzureDesk

     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
    AzureDesk screenshot 1

    AzureDesk Features

    1.  Customer service

    AzureDesk VS Deskpro

     
  14. Faveo HELPDESK icon

    Faveo HELPDESK

     3 likes
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    Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
    Overall

    Properties

    1.  Customizable

    Features

    1.  Extensible by Plugins/Extensions
    2.  Auto Responder
    3.  Helpdesk Ticketing
    4.  Email integration
    5.  Knowledge base
    6.  Dashboard
    7.  REST API
    8.  Workflow
    9.  API Integration

    Faveo HELPDESK VS Deskpro

     
  15. Usedesk icon

    Usedesk

     Like
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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    License model

    Application types

    Country of Origin

    • RU flagRussia

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Usedesk screenshot 1

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging

    Usedesk VS Deskpro

     
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