Enchant.com Alternatives
Enchant.com is described as *'Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to'* and is a customer support tool in the business & commerce category. There are more than 100 alternatives to Enchant.com, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and SaaS. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to Enchant.com are Zendesk, UseResponse, ProProfs Help Desk and Freshdesk.
Enchant.com alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Enchant.com.osTicket
Is this a good alternative?YesNo- Free • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
103 alternatives to osTicket- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
osTicket Features
Zendesk
Is this a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
234 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk Features
UseResponse
Is this a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Feedback Manager
186 alternatives to UseResponse- Online
- Self-Hosted
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
UseResponse Features
ProProfs Help Desk
Is this a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
171 alternatives to ProProfs Help Desk- Online
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
Freshdesk
Is this a good alternative?YesNo- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
212 alternatives to Freshdesk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Freshdesk Features
HelpCrunch
Is this a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Email Marketing Service
228 alternatives to HelpCrunch- Online
- Android
- iPhone
- Software as a Service (SaaS)
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
HelpCrunch Features
((OTRS)) Community Edition
Is this a good alternative?YesNo- Free Personal • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
87 alternatives to ((OTRS)) Community Edition- Mac
- Linux
- Online
- Self-Hosted
- Perl
((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.
((OTRS)) Community Edition Features
DiscontinuedFrom https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
UserVoice
Is this a good alternative?YesNo- Paid • Proprietary
- Customer Feedback Manager
- Customer Support Tool
172 alternatives to UserVoice- Online
- Android
- iPhone
- Android Tablet
- iPad
UserVoice communities are the easiest way to turn customer feedback into action:
UserVoice Features
Get Satisfaction
Is this a good alternative?YesNo166 alternatives to Get Satisfaction- Paid • Proprietary
- Customer Feedback Manager
- Online
Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
Crust Service Cloud
Is this a good alternative?YesNo- Free • Open Source
- Team Collaboration Tool
63 alternatives to Crust Service Cloud- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Self-Hosted
Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
Crust Service Cloud Features