Enchant Alternatives

    Enchant is described as 'Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer' and is a Customer Support App in the Business & Commerce category. There are more than 100 alternatives to Enchant, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux. Most alternatives are Customer Support , Help Desk Apps and CRM Systems. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to Enchant are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and HelpCrunch (Paid).

    This page was last updated Oct 25, 2021

    1. UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.
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      • Windows
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support requests in less time, assist up to eight attended or unattended customers at once.
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    2. Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
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    3. OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer.
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    4. Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
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    5. All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.
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    6. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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    7. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
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    8. Survicate is an all-in-one customer feedback software. With just one tool, you can collect customer feedback across all digital touchpoints. Use collected insights to decrease churn, improve customer loyalty, and address customers' needs more precisely.
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    9. Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.
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    Showing 20 of 115 alternatives