An open source ticket management & help desk solution. A freshdesk alternative.
Platforms
- Self-Hosted
- Docker
+1
Enchant.com Alternatives
Alternatives list
68 OpenSupports alternativesOpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
United States
+2
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- Android
- Android Tablet
- iPad
- United States
+1
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Windows
- Linux
- Online
Germany
EU
+3
Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
India
+1
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Platforms
- Self-Hosted
- Docker
- Global
263 Survicate alternativesCollect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Poland- EU
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
Cost / License
- Free
- Open Source
Application type
Platforms
- Online
Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
Sweden- EU
+2
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
- United States
+6
193 Kayako alternativesKayako is effortless customer service software that helps teams be more productive and build customer loyalty.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Blackberry
- Android Tablet
- Windows Phone
- iPad
United Kingdom
