Deskpro Alternatives

Deskpro is described as 'Creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Deskpro for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best Deskpro alternative is Freshdesk, which is free. Other great apps like Deskpro are Spiceworks, osTicket, Zendesk and HelpCrunch.

Deskpro iconDeskpro
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Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the...

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Deskpro alternatives page was last updated Jul 18, 2024
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  1. HappyFox icon

    HappyFox

     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    HappyFox Ticket Support System

    HappyFox Features

    1.  Asset Management
    2.  Customer service
    3.  Knowledge Management
    4.  Email tracking
    5.  IT Asset Management

    HappyFox VS Deskpro

     
  2. Raiseaticket icon

    Raiseaticket

     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    License model

    • Free • Proprietary

    Application type

    Country of Origin

    • MT flagMalta
    • European Union flagEU

    Platforms

    • Software as a Service (SaaS)
    Raiseaticket screenshot 1

    Properties

    1.  Clean design

    Features

    1.  Email automation
    2.  Cloud based
    3.  Realtime Reports
    4.  Real-time dashboard
    5.  SLA
    6.  Helpdesk Ticketing
    7.  Remote Support

    Raiseaticket VS Deskpro

     
  4. DiamanteDesk icon

    DiamanteDesk

     3 likes
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    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    License model

    • Free • Open Source

    Application type

    Country of Origin

    • UA flagUkraine

    Platforms

    • Mac
    • Windows
    • Linux
    DiamanteDesk screenshot 1

    DiamanteDesk Features

    1.  Helpdesk Ticketing

    DiamanteDesk VS Deskpro

     
  5. Ad
    Screenshot
    Help Scout icon
    Help Scout

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all...

    https://www.helpscout.com
    Learn More
  6. AJ Help Desk SAAS icon

    AJ Help Desk SAAS

     2 likes
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    AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.

    License model

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Linux
    • Online
    AJ Help Desk SAAS screenshot 1

    AJ Help Desk SAAS VS Deskpro

     
  7. Trakdesk icon

    Trakdesk

     25 likes
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    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
    Dashboard

    Trakdesk Features

    1.  Gamification
    2.  Customer service
    3.  Helpdesk Ticketing
    4.  On Demand
    5.  Knowledge base

    Trakdesk VS Deskpro

     

  8. Helpspot

     1 like
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    HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Linux
    • Online

    Helpspot VS Deskpro

     
  10. BusyBench icon

    BusyBench

     1 like
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    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    BusyBench screenshot 1

    BusyBench Features

    1.  IT Asset Management
    2.  SLA

    BusyBench VS Deskpro

     
  11. Best Support System icon

    Best Support System

     3 likes
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    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    License model

    Application types

    Country of Origin

    • BD flagBangladesh

    Platforms

    • Online
    • Self-Hosted
    Best Support System screenshot 1

    Best Support System Features

    1.  Integrated Search
    2.  Dockerized
    3.  Helpdesk Ticketing
    4.  Integrated Chat
    5. Facebook icon  Facebook integration

    Best Support System VS Deskpro

     
  12. Abhisi icon

    Abhisi

     3 likes
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    Beautifully Simple solution that includes Chat, Email, Facebook, Twitter, Messenger, SMS, KB plus more.

    License model

    Application type

    Platforms

    • Online
    Abhisi screenshot 1

    Abhisi Features

    1.  Knowledge base
    2.  Sms from PC

    Abhisi VS Deskpro

     
  13. Vision Helpdesk icon

    Vision Helpdesk

     2 likes
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    Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.

    License model

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • Windows Phone
    • Self-Hosted
    Vision Helpdesk Dashboard

    Vision Helpdesk Features

    1.  Incident Management
    2.  Release Management
    3.  Knowledge Management
    4.  Web-Based
    5.  Asset Management

    Vision Helpdesk VS Deskpro

     
  14. eStreamDesk icon

    eStreamDesk

     1 like
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    Ticketed support and e-mail management

    If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    eStreamDesk screenshot 1

    eStreamDesk Features

    1.  Helpdesk Ticketing

    eStreamDesk VS Deskpro

     
  15. Beingo icon

    Beingo

     1 like
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    Conversational Apps to Serve, Sell & Support your Customers.

    License model

    • Free • Proprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
    Beingo screenshot 1

    Beingo Features

    1.  Conversational commerce
    2.  Chat Bot
    3.  Chatbot Builder

    Beingo VS Deskpro

     
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