ServiceNow Alternatives

    ServiceNow is described as 'leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes'. There are more than 50 alternatives to ServiceNow for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and SaaS. The best alternative is Freshdesk, which is free. Other great apps like ServiceNow are ProProfs Help Desk (Paid), GLPI (Free Personal, Open Source), InvGate Service Desk (Paid) and Zendesk (Paid).

    This page was last updated Sep 19, 2021

    1. OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
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      OTRS vs ServiceNow opinions
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      The knowledge of the consultants.
      Positive comment over 3 years ago

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    2. Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
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      • FreemiumOpen Source
      • Mac
      • Windows
      • Linux
      • Online
      • iPhone
      • iPad
      • Self-Hosted
      • Software as a Service (SaaS)
      Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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    3. Help Desk Software for Small Businesses.
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      • Online
      • Chrome OS
      • Self-Hosted
      The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.
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    4. Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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    5. Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one.
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    6. Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
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    7. With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.
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    8. Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.
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    Showing 20 of 72 alternatives