One of the most popular alternatives to ServiceNow is Freshdesk, which has a free version. Other popular alternatives are Zendesk, KaliaOps, GLPI and REI3 Tickets. There's no shortage of Help Desk Platforms like ServiceNow, with more than 100 alternatives for the web, Android, iPhone, Windows and self-hosting.
Coalesce360 is an Azure-native business operations platform that brings sales, service delivery, customer management, help desk, reporting, and IBM z/OS change and release governance into one connected system.
United States
AgentDesk is an AI-powered support platform where autonomous agents resolve technical tickets by investigating code, writing fixes, running tests, and opening pull requests.
Australia
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
United Kingdom
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...
ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.
India
Pyla is a on/offboarding IT platform for SMBs and Mid-caps. It simplifies the management of hardware and software when onboarding, transfer or offboarding employees and partners.
No Code platform enabling any employee to efficiently design mobile and web apps with Excel knowledge, manage operations, automate workflows, and create ERPs or simple tools. User-friendly interface and cloud-powered, Clappia facilitates effortless app scalability and deployment.
India
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
United States
Starhive is an asset management and CMMS system that helps you track and maintain everything. By unifying your assets, inventory, and tasks in one place you can always stay one step ahead of critical to-dos and bring order to chaos.
Sweden
EU
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
United States
If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
GermanyEU
Poland
France
