ServiceNow Alternatives

    ServiceNow is described as 'leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes'. There are more than 50 alternatives to ServiceNow for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and SaaS. The best alternative is Freshdesk, which is free. Other great apps like ServiceNow are ProProfs Help Desk (Paid), GLPI (Free Personal, Open Source), InvGate Service Desk (Paid) and Zendesk (Paid).

    This page was last updated Sep 19, 2021

      • Online
      • Self-Hosted
      The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
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    1. Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
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    2. Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
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    3. LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented.
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    4. Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
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      • FreemiumProprietary
      • Online
      The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.
    5. Boomtown is the world’s first knowledge logistics company. We help enterprises deliver the customer experiences they imagine, exactly as they intend.
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      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.
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    6. Stop struggling in managing your IT environment. Centralize and manage your assets and tickets into a single easy-to-use software. Features: - IT asset inventory (network discovery, barcode scanner, location tagging, ...


      Discontinued from May 2020

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      • FreeProprietary
      • Online
      • Android SDK
      • JavaScript
      • Software as a Service (SaaS)
      • Custom iOS
      • Wordpress
      Conversational Apps to Serve, Sell & Support your Customers.
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