ManageEngine ServiceDesk Plus AlternativesHelp Desk Platforms and other similar apps like ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is described as 'ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to ManageEngine ServiceDesk Plus for a variety of platforms, including Web-based, SaaS, Windows, Linux and Mac apps. The best ManageEngine ServiceDesk Plus alternative is JIRA, which is free. Other great apps like ManageEngine ServiceDesk Plus are GLPI, Jira Clone, ServiceNow and Ralph.

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ManageEngine ServiceDesk Plus alternatives are mainly Project Management Tools but may also be Help Desk Platforms or Task Management Tools.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of ManageEngine ServiceDesk Plus.
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ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and...

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ManageEngine ServiceDesk Plus alternatives page was last updated Jan 29, 2020
  1. JIRA icon
     222 likes

    Centralized project management tool for planning and tracking tasks, aligning work with company goals, visualizing workflows, and optimizing performance via real-time data insights. Offers AI-driven task suggestions, integrates with essential tools, and provides a cohesive collaboration space under one roof.

    384 JIRA alternatives
    JIRA screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)

    Top JIRA Features

    1.  Issue Tracking
    2.  Scrum Boards
    3.  Task Tracking
    4.  Bug reporting
    5.  Multi-project management
    6.  Ad-free
    7.  Kanban Board
    8.  SAAS Metrics
    9.  Members Statistics
    10.  Dependency Tracking
    11.  Workflow
    12.  Project Organization
    JIRA iconManageEngine ServiceDesk Plus Icon

    JIRA VS ManageEngine ServiceDesk Plus

    Is JIRA a good alternative to ManageEngine ServiceDesk Plus?
     
    Comments about JIRA as an Alternative to ManageEngine ServiceDesk Plus
     
    Guest

    ManageEngine and JIRA aren't in the same space in terms of functionality, though there may be a little overlap.

    Positive commentDec 24, 2019
    0
    ManageEngine ServiceDesk Plus Icon
    JIRA icon
    • JIRA is the most popular Web-based, Windows, Mac & Linux alternative to ManageEngine ServiceDesk Plus.

    • JIRA is the most popular free alternative to ManageEngine ServiceDesk Plus.

    • JIRA is Freemium and ProprietaryManageEngine ServiceDesk Plus is Paid and Proprietary
  2. GLPI icon
     25 likes

    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    53 GLPI alternatives
    GLPI screenshot 1

    License model

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)

    GLPI Features

    1.  Website Monitoring
    2.  Incident Management
    3.  Helpdesk Ticketing
    4.  Reporting
    5.  REST API
    6.  Knowledge base
    GLPI iconManageEngine ServiceDesk Plus Icon

    GLPI VS ManageEngine ServiceDesk Plus

    Is GLPI a good alternative to ManageEngine ServiceDesk Plus?
     
    • GLPI is the most popular Self-Hosted alternative to ManageEngine ServiceDesk Plus.

    • GLPI is the most popular Open Source & commercial alternative to ManageEngine ServiceDesk Plus.

    • GLPI is Paid and Open SourceManageEngine ServiceDesk Plus is Paid and Proprietary
  3. Jira Clone icon
     3 likes

    A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.

    252 Jira Clone alternatives
    Jira Clone screenshot 1

    License model

    • FreeOpen Source

    Platforms

    • Self-Hosted

    Jira Clone Features

    1.  Jira
    Discontinued

    It's only a showcase product. The last commit is from 3 years ago, with many features marked as “not implemented” in the linked website.

    Jira Clone iconManageEngine ServiceDesk Plus Icon

    Jira Clone VS ManageEngine ServiceDesk Plus

    Is Jira Clone a good alternative to ManageEngine ServiceDesk Plus?
     
  4. ServiceNow icon
     5 likes

    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.

    85 ServiceNow alternatives
    ServiceNow screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    ServiceNow Features

    1.  Email Scheduling
    2.  Support for scripting
    3.  No Coding Required
    4.  Dark Mode
    5.  API Integrations
    6.  IT Asset Management
    7.  Platform as a service
    8.  Configuration Management
    9.  API Integration
    10.  Helpdesk Ticketing
    ServiceNow iconManageEngine ServiceDesk Plus Icon

    ServiceNow VS ManageEngine ServiceDesk Plus

    Is ServiceNow a good alternative to ManageEngine ServiceDesk Plus?
     
  5. Ralph icon
     14 likes

    Lightweight Assets Management System for Data Center and Back Office. It is an Open Source project provided on Apache v2.0 License.

    23 Ralph alternatives
    Ralph screenshot 1

    License model

    • FreeOpen Source

    Platforms

    • Linux
    • Self-Hosted

    Ralph Features

    1.  REST API
    2.  IT Asset Management
    3.  Asset Management
    Discontinued

    "Effective January 1, 2024, all development and maintenance activities associated with the Ralph project on Allegro's GitHub will be discontinued. This means that no further updates or modifications will be applied to the codebase. However, the current version of the code available in the repository will remain the property of the community, allowing individuals to continue contributing to and developing Ralph as they deem appropriate."

    Ralph iconManageEngine ServiceDesk Plus Icon

    Ralph VS ManageEngine ServiceDesk Plus

    Is Ralph a good alternative to ManageEngine ServiceDesk Plus?
     
  6. Easy Redmine icon
     4 likes

    Easy Redmine is redefining technology projects by combining hybrid project management, IT service management, and source code management.

    300 Easy Redmine alternatives
    Easy Redmine screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Top Easy Redmine Features

    1.  Task Time Tracking
    2.  Cloud Sync
    3.  Dark Mode
    4.  Pomodoro Timer
    5.  Reminders
    6.  Annotate Screenshot
    7.  Real time collaboration
    8.  Full-Text Search
    9.  Two-factor Authentication
    10.  Fill PDF Forms
    11.  Subtasks
    12.  End-to-End Encryption
    Easy Redmine iconManageEngine ServiceDesk Plus Icon

    Easy Redmine VS ManageEngine ServiceDesk Plus

    Is Easy Redmine a good alternative to ManageEngine ServiceDesk Plus?
     
    • Easy Redmine is the most popular Android & iPhone alternative to ManageEngine ServiceDesk Plus.

    • Easy Redmine is Paid and Open SourceManageEngine ServiceDesk Plus is Paid and Proprietary
  7. A1 Project Manager icon
     212 likes

    A1 Project Manager is a free task and project management software that automatically keeps your team organized and monitors progress of all of your projects. Let A1 Project Manager organize what you do, so you can focus on why you do it.

    168 A1 Project Manager alternatives
    A1 Project Manager screenshot 1

    License model

    • FreeProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    A1 Project Manager Features

    1.  Real time collaboration
    A1 Project Manager iconManageEngine ServiceDesk Plus Icon

    A1 Project Manager VS ManageEngine ServiceDesk Plus

    Is A1 Project Manager a good alternative to ManageEngine ServiceDesk Plus?
     
  8. GoodDay icon
     32 likes

    GoodDay is a project, product and work management platform that gives teams the best tools for planning, day-to-day work, and continuous improvement of all processes based on transparency, accountability, agility, and recognition.

    191 GoodDay alternatives
    GoodDay screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    GoodDay Features

    1.  Kanban Board
    2.  Gantt-charts
    3.  Supports existing workloads
    GoodDay iconManageEngine ServiceDesk Plus Icon

    GoodDay VS ManageEngine ServiceDesk Plus

    Is GoodDay a good alternative to ManageEngine ServiceDesk Plus?
     
  9. Request Tracker icon
     17 likes

    RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

    53 Request Tracker alternatives
    Request Tracker screenshot 1

    License model

    • Free PersonalOpen Source

    Platforms

    • Linux
    • Online
    • Self-Hosted
    • Perl

    Request Tracker Features

    1.  Extensible by Plugins/Extensions
    2.  Task Time Tracking
    3.  Customer service
    4.  Helpdesk Ticketing
    5.  Incident Management
    6.  Bug reporting
    7.  Customizable triggers
    8.  Task assignments
    9.  Dependency Tracking
    Request Tracker iconManageEngine ServiceDesk Plus Icon

    Request Tracker VS ManageEngine ServiceDesk Plus

    Is Request Tracker a good alternative to ManageEngine ServiceDesk Plus?
     
  10. Codegiant icon
     6 likes

    Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users.

    229 Codegiant alternatives
    Simple issue tracking

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux

    Codegiant Features

    1.  Programmers Documentation
    2.  Continuous Integration
    3. Git icon  Git integration
    Codegiant iconManageEngine ServiceDesk Plus Icon

    Codegiant VS ManageEngine ServiceDesk Plus

    Is Codegiant a good alternative to ManageEngine ServiceDesk Plus?
     
  11. InvGate Service Desk icon
     45 likes

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    104 InvGate Service Desk alternatives
    InvGate Service Desk screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    InvGate Service Desk Features

    1.  Gamification
    2.  Knowledge base
    3.  Helpdesk Ticketing
    4.  Servicedesk
    InvGate Service Desk iconManageEngine ServiceDesk Plus Icon

    InvGate Service Desk VS ManageEngine ServiceDesk Plus

    Is InvGate Service Desk a good alternative to ManageEngine ServiceDesk Plus?
     
  12. VisionProject icon
     19 likes

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    195 VisionProject alternatives
    Kanban/task board with drag and drop

    License model

    Platforms

    • Online

    VisionProject Features

    1.  Kanban Board
    2.  Event management
    3.  Software Management
    4.  DMS
    5.  Knowledge Management
    6.  Asset Management
    7.  Email tracking
    8.  Employee Time Tracking
    9.  Resource management
    VisionProject iconManageEngine ServiceDesk Plus Icon

    VisionProject VS ManageEngine ServiceDesk Plus

    Is VisionProject a good alternative to ManageEngine ServiceDesk Plus?
     
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