Freshservice is described as 'AI-powered IT help desk platform with codeless automation, self-service, performance data, workflow integrations, and multi-app connectivity for streamlined IT service management' and is a Help Desk platform in the development category. There are more than 25 alternatives to Freshservice for a variety of platforms, including Web-based, Windows, SaaS, Self-Hosted and Linux apps. The best Freshservice alternative is ServiceNow. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or iTop by Combodo. Other great apps like Freshservice are GLPI, monday service, Cherwell and InvGate Service Desk.
FyneDesk is ITSM platform to handle incidents, requests, changes, problems, assets, and knowledge without the complexity of enterprise tools like ServiceNow or Freshservice.
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