Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
United States
+3
BareBones Ticketing AlternativesHelp Desk Platforms & IT Service Management Software like BareBones Ticketing
Apps similar to BareBones Ticketing include osTicket, which is free and open source. Other options are Zendesk, GLPI, Zammad and i-net HelpDesk. You can choose from more than 10 Help Desk Platforms like BareBones Ticketing for self-hosting, the web, Linux, Windows and Android.
Alternatives list
- 145 osTicket alternatives
328 Zendesk alternativesWeb-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- United States
76 GLPI alternativesGLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
France
EU
+4
66 Zammad alternativesZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Platforms
- Linux
- Self-Hosted
Germany- EU
+9
Manage support tickets, knowledge, and assets in a browser. Kanban, configurable processes, messenger channels, and reporting support customer and internal service.
Platforms
- Mac
- Windows
- Linux
- Self-Hosted
- Docker
- Germany
- EU
+4
Deskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers.
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
United Kingdom
+1
45 ManageEngine ServiceDesk Plus alternativesServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.
Platforms
- Windows
- Linux
- Online
- Android
- iPhone
- Blackberry
- Windows Phone
- iPad
- Self-Hosted
India
+9
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
- United States
55 iTop by Combodo alternativesIf you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
Platforms
- Online
- Software as a Service (SaaS)
Argentina
+1
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Platforms
- Online
- Self-Hosted
- United States
