Freshworks CRM is described as 'is built for high velocity sales teams with features like inbuilt phone, email, pipeline & deal management, user behaviour tracking & custom reporting' and is a CRM system in the business & commerce category. There are more than 50 alternatives to Freshworks CRM for a variety of platforms, including Online / Web-based, SaaS, Android, iPhone and Windows. The best alternative is EspoCRM , which is both free and Open Source. Other great apps like Freshworks CRM are Crust CRM, CiviCRM, Salesforce and Zoho CRM.
Crust CRM is a 100% free and open-source CRM. It's fully featured and includes rich dashboards, automation rules (workflows), collaborative team messaging and much more. You can customise your CRM with the included low-code development platform.
SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.