Apps tagged with 'ticket-tracking'

All apps in Apps tagged with 'ticket-tracking' category. Use the filters below to narrow down your search. 
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  1. FreeScout icon
     41 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    Cost / License

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1
    Ticket
    Dashboard
    +2
    Mailbox connection settings
    108 alternatives
    4.6
    Excellent9 reviews
  2. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Client Interface - Welcome Screen
    Client Interface - Check Ticket Status
    Client Interface - Ticket History
    +3
    Staff Control Panel - Dashboard
    113 alternatives
  3. Atera icon
     43 likes

    Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Atera screenshot 1
    Atera screenshot 1
    Atera screenshot 2
    +1
    Atera screenshot 3
    57 alternatives
  4. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
    Kayako screenshot 1
    169 alternatives
  5. TicketSource icon
     1 like

    Free, easy to use Online Ticketing web app.

    Features: Free Telephone Booking call center Thermal Ticket Printing Easy Website/Facebook Integration Scalable cloud-based software Free Ticket Scanning Apps for iOS/Android/Windows Seating Plans.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    TicketSource screenshot 1
    TicketSource screenshot 1
    81 alternatives
  6. S1 Gateway icon
     5 likes

    S1 is a Customer Service Software that allows you to provide great customer support integrating every digital channel into a single multichannel platform. It is the perfect solution for Contact Center Proffesionals.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    15 alternatives
  7. Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Best Support System screenshot 1
    Best Support System screenshot 1
    Best Support System screenshot 2
    +11
    Best Support System screenshot 3
    180 alternatives
  8. CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    CustomAnswers screenshot 1
    30 alternatives
  9. Modern, customizable ticket-tracker in Java. In beta, coming soon...

    Features

    A clean, web-responsive user interface Public and private projects Tickets, versions and components Intuitive dashboards Activity streams Ticket and version workflows Ticke.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    Project list
    Project summary
    Activity stream
    +3
    Ticket details and activity
    8 alternatives
  10. An enterprise-wide platform with no handoffs, modules, rekeying or stale data where nothing can be lost or missed. Professional services automation (PSA) software providing the maximum degree of process automation.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Harmony PSA screenshot 1
    Harmony PSA screenshot 1
    Harmony PSA screenshot 2
    +5
    Harmony PSA screenshot 3
    3 alternatives