CustomAnswers Alternatives

    CustomAnswers is described as 'provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality' and is an website in the Business & Commerce category. There are more than 25 alternatives to CustomAnswers, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and Mac. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Helpy.io or Raiseaticket. Other great sites and apps similar to CustomAnswers are Trengo (Paid), AzureDesk (Paid), Usedesk (Paid) and Deskero (Paid).

    This page was last updated Jul 12, 2021

      • Online
      • Android
      • iPhone
      • Blackberry
      • iPad
      Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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    1. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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      • FreemiumOpen Source
      • Mac
      • Windows
      • Linux
      • Online
      • iPhone
      • iPad
      • Self-Hosted
      • Software as a Service (SaaS)
      Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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      • Online
      • Chrome OS
      • Self-Hosted
      The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.
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    2. Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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    3. Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
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    4. With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.
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    5. Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
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    6. Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
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      • FreemiumProprietary
      • Mac
      • Windows
      • Linux
      • Online
      • iPhone
      • Google Chrome
      • Safari
      With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket.
    Showing 10 of 29 alternatives