ShadowAide is described as 'provides Net Promoter Score (NPS) surveys for SaaS applications to measure and improve user acquisition, engagement, and reduce churn' and is an website in the Business & Commerce category. There are more than 10 alternatives to ShadowAide, not only websites but also apps for a variety of platforms, including Windows, Chrome OS, Mac and Linux. The best alternative is SatisMeter. It's not free, so if you're looking for a free alternative, you could try Wootric or Customer.guru. Other great sites and apps similar to ShadowAide are Heedbook (Paid), Promoter.io (Paid), O3 Outreach (Paid) and loyalnow (Paid).
O3 has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers...
Ask Inline automates the hard parts of collecting feedback: building surveys, segmenting customers and finding insights. Stop feeling bad about the data you're ignoring, Ask Inline delivers the actionable insights to you.
Customer.guru is a set-and-forget service that automatically measures your customer satisfaction over time using Net Promoter System. It integrates seamlessly with Shopify, Slack, Google Adwords, and Facebook Ads.