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Nicereply

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Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0).

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  • Mac
  • Windows
  • Linux
  • Chrome OS
  • Software as a Service (SaaS)
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Nicereply information

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $39 and $299 per month.

  • Alternatives

    55 alternatives listed

  • Supported Languages

    • English

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Nicereply was added to AlternativeTo by lenkanicereply on Mar 20, 2019 and this page was last updated Mar 21, 2019.
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What is Nicereply?

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

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