Chatwoot Alternatives

Chatwoot is described as 'Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Chatwoot for a variety of platforms, including Web-based, Android, SaaS, iPhone and Windows apps. The best Chatwoot alternative is HubSpot, which is free. Other great apps like Chatwoot are FreeScout, Freshdesk, Zendesk Chat and LiveChat.

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Chatwoot alternatives page was last updated Sep 19, 2024

UseResponse
132 likes
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Cost / License
Pay once or Subscription
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Online
Self-Hosted
+5
Is UseResponse a good alternative to Chatwoot?
Freshchat
1 like
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages.
Cost / License
Freemium (Subscription)
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Online
Android
iPhone
Android Tablet
iPad
Is Freshchat a good alternative to Chatwoot?
Comm100 Live Chat
3 likes
Comm100 Live Chat powers real-time, personalized engagements when visitors need it most. Via website and mobile, agents can use screen sharing, auto-translation, and audio/video for efficient support.
Cost / License
Subscription
Proprietary
Application type
Help Desk Platform
Origin
Canada
Platforms
Mac
Windows
Online
Android
iPhone
iPad
+2
Is Comm100 Live Chat a good alternative to Chatwoot?
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Capacity
AI platform connecting tech stack, automating repetitive tasks, and resolving business challenges. Features Concierge chatbot, IT process automation, and tools for sales, customer service, and operations. Industries span Insuranc...

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HelpCrunch
170 likes
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
CRM System
Origin
United States
Platforms
Online
Android
iPhone
Software as a Service (SaaS)
iPad
Android Tablet
+9
Is HelpCrunch a good alternative to Chatwoot?
respond.io
Like
AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.
66 respond.io alternatives
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
CRM System
Origin
Malaysia
Platforms
Online
Android
iPhone
Software as a Service (SaaS)
+3
Is respond.io a good alternative to Chatwoot?
Drift.com
21 likes
Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.
Cost / License
Freemium (Subscription)
Proprietary
Application types
Help Desk Platform
CRM System
Origin
United States
Platforms
Online
Android
iPhone
Android Tablet
iPad
Google Chrome
Slack
+6
Is Drift.com a good alternative to Chatwoot?
SendPulse
46 likes
Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.
66 SendPulse alternatives
Cost / License
Freemium (Subscription)
Proprietary
Application type
Email Marketing Service
Origin
Cyprus
EU
Platforms
Online
Android
iPhone
Android Tablet
iPad
+6
Is SendPulse a good alternative to Chatwoot?
Capacity
Like
AI platform connecting tech stack, automating repetitive tasks, and resolving business challenges. Features Concierge chatbot, IT process automation, and tools for sales, customer service, and operations. Industries span Insurance, Banking, Education, and more.
Cost / License
Paid
Proprietary
Application types
Help Desk Platform
AI Chatbot
Platforms
Online
Android
iPhone
Android Tablet
iPad
+3
Is Capacity a good alternative to Chatwoot?
Crisp
29 likes
Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
160 Crisp alternatives
Cost / License
Freemium (Pay once)
Proprietary
Application type
Help Desk Platform
Origin
France
EU
Platforms
Mac
Windows
Linux
Online
Android
iPhone
+4
Is Crisp a good alternative to Chatwoot?
Chatra
8 likes
Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.
Cost / License
Freemium (Pay once)
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Mac
Windows
Online
Android
iPhone
Android Tablet
iPad
+1
Is Chatra a good alternative to Chatwoot?
ProProfs Chat
43 likes
Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.
Cost / License
Freemium (Pay once)
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Mac
Windows
Linux
Android
iPhone
iPad
Android Tablet
+3
Is ProProfs Chat a good alternative to Chatwoot?
WATI
3 likes
Web CRM solution using the WhatsApp Business API to automate sales, marketing, and support workflows, featuring a shared inbox, no-code chatbot builder, campaign broadcasting, third-party integrations, analytics, and secure team access controls.
66 WATI alternatives
Cost / License
Subscription
Proprietary
Origin
Hong Kong SAR China
Platforms
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
Is WATI a good alternative to Chatwoot?