CBA Live Assist On-Premise icon
CBA Live Assist On-Premise icon

CBA Live Assist On-Premise

 8 likes

CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses.

Voice + Video

License model

Platforms

  • Online
5 / 5 Avg rating (10)
8 likes
6comments
0 news articles

Features

Suggest and vote on features

Properties

  1.  Privacy focused

Features

  1.  Co-browsing
  2.  On-premises software
  3.  Video Calling
  4.  Live chat for websites
  5.  Integrated File Sharing
  6.  Ad-free
  7.  Customer service
  8.  Live Support Chat
  9.  Real time collaboration
  10.  Auto Responder
  11.  Desktop Sharing
  12.  Screen Sharing
  13.  Marketing Automation
  14.  Website Chat Widget
  15.  VoiP Calls
  16.  Support for @mentions
  17.  Dark Mode
  18.  No Tracking
  19.  Two-factor Authentication
  20.  No registration required

CBA Live Assist On-Premise News & Activities

Highlights All activities

Recent activities

  • App icon
    Maoholguin added CBA Live Assist On-Premise as alternative to Tabl
    2 months ago
  • richard-bagnall reviewed CBA Live Assist On-Premise  
    4 months ago

    This software is a great addition to adding video to existing Cisco and Avaya voice calls. Modern, safe and up to date with both On Prem and On Cloud options available.

  • richard-bagnall liked CBA Live Assist On-Premise
    4 months ago
  • shealt reviewed CBA Live Assist On-Premise  
    4 months ago

    A really handy app for customer support that works well on both mobile and web platforms. It connects easily with existing support tools like Cisco and works well with various contact centers. Plus, developers can quickly add it to apps with just a bit of coding.

  • waynebarber reviewed CBA Live Assist On-Premise  
    4 months ago

    This solution is a perfect fit for the financial and public sectors. As an on-premise tool data and information remains within control and not in a cloud.

  • shealt rated CBA Live Assist On-Premise  
    4 months ago

    A really handy app for customer support that works well on both mobile and web platforms. It connects easily with existing support tools like Cisco and works well with various contact centers. Plus, developers can quickly add it to apps with just a bit of coding.

  • waynebarber liked CBA Live Assist On-Premise
    4 months ago
  • shchebyvovk reviewed CBA Live Assist On-Premise  
    4 months ago

    Best software in this area

  • shchebyvovk liked CBA Live Assist On-Premise
    4 months ago
Show all activities

CBA Live Assist On-Premise information

  • Developed by

    Communication Business Avenue
  • Licensing

    Proprietary and Commercial product.
  • Pricing

    Subscription that costs $0 per month.
  • Rating

    Average rating of 5
  • Alternatives

    19 alternatives listed
  • Supported Languages

    • English
    • Japanese
    • German
    • Dutch
    • Spanish
    • French
    • Italian

Our users have written 6 comments and reviews about CBA Live Assist On-Premise, and it has gotten 8 likes

CBA Live Assist On-Premise was added to AlternativeTo by cba-jm on Oct 15, 2024 and this page was last updated Oct 15, 2024.

Comments and Reviews

   
 Post comment/review
WS B
  
Top positive commentOct 21, 2024

This solution is a perfect fit for the financial and public sectors. As an on-premise tool data and information remains within control and not in a cloud.

1
richard-bagnall
  
Positive commentOct 22, 2024

This software is a great addition to adding video to existing Cisco and Avaya voice calls. Modern, safe and up to date with both On Prem and On Cloud options available.

0
shealt
  
Positive commentOct 22, 2024
• Edited Oct 22, 2024

A really handy app for customer support that works well on both mobile and web platforms. It connects easily with existing support tools like Cisco and works well with various contact centers. Plus, developers can quickly add it to apps with just a bit of coding.

0
shchebyvovk
  
Positive commentOct 21, 2024

Best software in this area

1
SDozono
  
Positive commentOct 19, 2024

CBA LiveAssist is very good for customer online support center. It can have video calls and agents can assist customers with co-browsing, input delegation, and other unique techniques. In Japan, banks are using this system.

1
ranastaana
  
Positive commentOct 18, 2024

What I like about CBA Live Assist On-Premise is that it provides real-time customer support while keeping sensitive data secure. Its on-premise setup also allows for customization and compliance with industry regulations, making it a reliable solution for businesses focused on security and efficient service.

1

What is CBA Live Assist On-Premise?

CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses. Installed directly on your local server or private cloud, it offers full control while maintaining high-security standards.

Features include co-browsing, audio, and video conversations, allowing agents to guide customers through web or mobile applications seamlessly. Its advanced media capabilities ensure reliable performance, even in challenging network conditions.

CBA Live Assist can integrate seamlessly with Cisco Connect and other Cisco solutions. It also provides an SDK for app development.

With a global team across EMEA, the US, and APAC, CBA is committed to driving customer-centric growth, delivering business-driven solutions, and fostering agile innovation. Elevate your customer interactions with CBA Live Assist On-Premise—where security meets seamless collaboration.

CBA Live Assist On-Premise Videos