EcholoN AlternativesHelp Desk Platforms and other similar apps like EcholoN

EcholoN is described as 'Fully featured Help Desk Software designed to serve Enterprises, SMEs and StartUps. EcholoN provides end-to-end solutions designed for Web App and Android' and is a Help Desk platform in the office & productivity category. There are nine alternatives to EcholoN for a variety of platforms, including Web-based, Android, iPhone, iPad and Self-Hosted apps. The best EcholoN alternative is Freshdesk, which is free. Other great apps like EcholoN are osTicket, Zendesk, Peppermint Ticket Management and BuzzFlow CRM.

EcholoN iconEcholoN
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EcholoN is a fully featured Help Desk Software designed to serve Enterprises, SMEs and StartUps. EcholoN provides...

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EcholoN alternatives page was last updated Oct 1, 2024
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  1. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    50 Freshdesk alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS EcholoN

     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to EcholoN.

    • Freshdesk is the most popular free alternative to EcholoN.

    • Freshdesk is Freemium and ProprietaryEcholoN is Paid and Proprietary
  2. osTicket icon

    osTicket

     70 likes
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    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    106 osTicket alternatives

    License model

    • Free • Open Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Client Interface - Welcome Screen

    osTicket Features

    1.  Ad-free
    2.  Helpdesk Ticketing
    3.  Dockerized

    osTicket VS EcholoN

     

    • osTicket is the most popular Self-Hosted alternative to EcholoN.

    • osTicket is the most popular Open Source alternative to EcholoN.

    • osTicket is Free and Open SourceEcholoN is Paid and Proprietary
  4. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    252 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS EcholoN

     

    • Zendesk is the most popular commercial alternative to EcholoN.

    • Zendesk is Paid and ProprietaryEcholoN is also Paid and Proprietary
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. Peppermint Ticket Management icon

    Peppermint Ticket Management

     1 like
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    An open source ticket management & help desk solution. A freshdesk alternative.

    50 Peppermint Ticket Management alternatives

    License model

    • Free • Open Source

    Application type

    Platforms

    • Docker
    • Self-Hosted
    Peppermint Ticket Management screenshot 1

    Peppermint Ticket Management VS EcholoN

     
  7. BuzzFlow CRM icon

    BuzzFlow CRM

     16 likes
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    BuzzFlow is an online web CRM that tightly integrates with G-suite. It's also available inside Gmail inbox. It is unique in tagging live email conversations to deals. Visual pipelines helps you succeed in sales with activity based selling process.

    License model

    Application types

    Country of Origin

    • International

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Google Chrome
    Different Views for different apps in BuzzFlow

    BuzzFlow CRM Features

    1.  Real time collaboration
    2.  Email integration
    3.  Gmail
    4.  Business Automation
    5.  Project Tracking
    6.  Email automation

    BuzzFlow CRM VS EcholoN

     
  8. DeskXpand icon

    DeskXpand

     1 like
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    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    License model

    • Freemium • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpdesk Management Software

    Properties

    1.  Lightweight

    Features

    1.  Desktop Sharing
    2.  No Coding Required
    3.  Real time collaboration
    4.  Auto Responder
    5.  Extensible by Plugins/Extensions
    6.  Ad-free
    7.  Helpdesk Ticketing

    DeskXpand VS EcholoN

     

    • DeskXpand is the most popular SaaS alternative to EcholoN.

    • DeskXpand is Freemium and ProprietaryEcholoN is Paid and Proprietary
    • DeskXpand is LightweightEcholoN is not according to our users
  10. TeamSupport.com icon

    TeamSupport.com

     27 likes
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    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Dashboard

    TeamSupport.com Features

    1.  Real time collaboration
    2.  Customer service

    TeamSupport.com VS EcholoN

     
  11. Auralis AI icon

    Auralis AI

     Like
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    Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Privacy focused

    Features

    1.  No Coding Required
    2.  Real time collaboration
    3.  Reminders
    4.  Ad-free
    5.  Goal Tracking

    Auralis AI VS EcholoN

     
  12. FermiAI icon

    FermiAI

     Like
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    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Deploy chat on any customer facing web portal

    FermiAI Features

    1.  Auto Responder
    2.  No Coding Required
    3.  Ad-free
    4.  Marketing Automation
    5.  Chat Bot
    6.  AI-Powered

    FermiAI VS EcholoN

     
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