EcholoN
3 likes
EcholoN is a fully featured Help Desk Software designed to serve Enterprises, SMEs and StartUps. EcholoN provides end-to-end solutions designed for Web App and Android.
License model
- Paid • Proprietary
Application type
Country of Origin
Germany
EU
Platforms
- Software as a Service (SaaS)
Features
EcholoN News & Activities
Highlights All activities
Recent activities
siddarth added EcholoN as alternative to Auralis AI
EcholoN information
Developed by
mIT solutions GmbH Licensing
Proprietary and Commercial product.Pricing
One time purchase (perpetual license) ranging between $5000 and $15000.Rating
Average rating of 5Alternatives
9 alternatives listedSupported Languages
Comments and Reviews
We chose EcholoN because we found a professional and easy-to-use tool. The integration with products like PRTG and TFS was also very helpful. The price/performance ratio for medium-sized companies like us is simply TOP :-). The biggest advantage is the good customising possibilities which help us to map and update our processes.
The change from the Windows Client to the Web Client is now complete. It took a little longer, but we now have a Web Client that leaves - almost - nothing to be desired.
The complete service tasks in a software company are handled by us with EcholoN. This includes: Support requests from customers, sales processes, handling of our customer projects, the processes from employee administration (ON- and Off-Boarding, changes, ...), administration of all configuration elements (hardware, software, vehicles, contracts, ...) in the company.
Ich habe vor kurzem begonnen, EcholoN für meine geschäftlichen Anforderungen zu verwenden, und ich bin mit den Ergebnissen sehr zufrieden. Es ist sehr einfach zu bedienen und sehr flexibel, sodass ich problemlos komplexe Prozesse erstellen kann. Das leistungsstarke Design macht es einfach, automatisierte Workflows zu erstellen, und die Software wird ständig aktualisiert, um sicherzustellen, dass sie immer auf dem neuesten Stand ist. Ich kann EcholoN jedem wärmstens empfehlen, der eine zuverlässige, effiziente und benutzerfreundliche Lösung für das Service Management und zur Prozessautomatisierung benötigt.
Because EcholoN offers so many functions that are still unused by us, it is a pleasure to learn something new almost every day. So far, I have had consistently good experiences with EcholoN and especially with the team and the support of mIT. EcholoN is a good tool for getting to the heart of the service.
We continue to expand EcholoN as a central service management solution for the entire group (customer service, IT service management, etc.).
This is the best ITSm solution I have ever used
EcholoN is reliable and an indispensable tool for us in our daily work. We get all the information we need quickly and easily. Everyone has their tasks under control. Our colleagues also enjoy working with the system.