Help Desk Platforms Page 6 of 11

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  1. SPEXE icon
     2 likes

    The system of Live Support on site via Jabber, Customer Support, Live Assistance, Jabber live support solution - ajax live chat that allows to provide online help, works with any jabber client on Windows, Linux, Mac or mobile platform.

    SPEXE screenshot 1
    25 alternatives
  2. RapidSupport icon
     2 likes

    RapidSupport allows you to effortlessly support your clients no matter where they are located! It works through most firewalls and routers without any special configuration to remote control your client's PC.

    RapidSupport screenshot 1
    103 alternatives
  3. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Usedesk screenshot 1
    343 alternatives
  4. Logicalware icon
     6 likes

    Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

    29 alternatives
  5. Znuny icon
     1 like

    Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

    Znuny screenshot 1
    12 alternatives
  6. DiamanteDesk icon
     3 likes

    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    DiamanteDesk screenshot 1
    69 alternatives
  7. Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.

    • Help Desk Platform
    • PaidProprietary
    • Windows
    • Self-Hosted
    • Internet Explorer
    • Google Chrome
    • Microsoft SQL Server
    • Safari
    • Firefox
    Richmond ServiceDesk screenshot 1
    53 alternatives
  8. Knoon AI icon
     1 like

    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Official homepage of Knoon.
    0 alternatives
  9. Chatsby icon
     1 like

    Smartest AI Agent for Customer Support. Its an AI-powered B2B automation platform that scales customer communication, captures leads, and drives sales with no extra manpower.

    User can see the responses of AI Agent live , beside human agent can start conversation anytime with their customer. Beside, customers public meta data would be shown here for more personalized.
    8 alternatives
  10. Hellokea icon
     1 like

    Hellokea is a streamlined helpdesk solution tailored for small businesses and independent developers managing multiple products. Our platform centralizes all product-related communications in one intuitive interface, allowing you to efficiently manage, prioritize, and respond to...

    Manage all inboxes in one single view
    5 alternatives
  11. Salesmachine icon
     13 likes

    Analyze your product's users behaviors thanks to Salesmachine's Customer Success Platform. Understand your customers and orchestrate interactions based on their behavior to Increase Trial Conversions and adoption while reducing churn right now!

    • CRM System
    • PaidProprietary
    • Software as a Service (SaaS)
    Salesmachine screenshot 1
    27 alternatives
  12. Chatlio icon
     6 likes

    Chatlio is the first and best app to let you talk to your website visitors and users directly from Slack. Setup takes less than 1 minute and provides you with a chat widget to put anywhere you want on your site.

    • Help Desk Platform
    • PaidProprietary
    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    Chatlio screenshot 1
    38 alternatives
  13. Trakdesk icon
     25 likes

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    • Help Desk Platform
    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
    Dashboard
    146 alternatives
  14. Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other...

    Sidequest for Slack screenshot 1
    18 alternatives
  15. Suptask icon
     1 like

    The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times.

    Suptask screenshot 1
    2 alternatives
  16. KroBase icon
     1 like

    KroBase is a powerful SaaS knowledge base software designed for businesses and individuals who need an efficient way to organize and share information. With a simple and intuitive interface, it allows users to create, manage, and search content effortlessly.

    KroBase
    13 alternatives
  17. CitSmart icon
     1 like

    The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.

    CitSmart screenshot 1
    CitSmart screenshot 2
    CitSmart screenshot 3
    26 alternatives