Richpanel is described as 'Live Chat & Helpdesk tool specially designed for e-commerce stores. With deep integrations to Shopify, Woocommerce & Magento, agents can see data-rich customer profiles next to each message' and is an website in the Business & Commerce category. There are more than 25 alternatives to Richpanel, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Self-Hosted solutions. The best alternative is Intercom. It's not free, so if you're looking for a free alternative, you could try Chatwoot or Countly. Other great sites and apps similar to Richpanel are Zendesk (Paid), Mixpanel (Paid), Chaskiq (Free, Open Source) and Plumm (Paid).
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to firstname.lastname@example.org or a chat request from yourproject2.com, it all goes into the same Plumm inbox.
Segment is the analytics API you've always wanted. Instead of integrating with Google Analytics, Mixpanel, KISSmetrics, etc. individually, you integrate with a simple, clean API once and you can send your data to all of them.
User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center. Help Center Customers can answer their own questions, quickly and simply.