Usedesk Alternatives

    Usedesk is described as 'helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is an app in the Business & Commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and SaaS. The best alternative is HubSpot, which is free. Other great apps like Usedesk are osTicket (Free, Open Source), tawk.to (Freemium), Freshdesk (Freemium) and Zammad (Free, Open Source).

    This page was last updated Sep 19, 2021

    1. HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.
      • FreeOpen Source
      • Windows
      • Linux
      • Online
      • MySQL Community Edition
      • Self-Hosted
      • PHP
      • Cloudron
      osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
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    2. tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your own branding, you have to subscribe to the paid subscription service for $15/month or $144/year.
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    3. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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    4. Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
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    5. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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    6. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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    7. ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets.
    8. ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors.
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      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      • Software as a Service (SaaS)
      Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
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    Showing 10 of 355 alternatives