AlternativeTo Logo

Usedesk Alternatives

Usedesk is described as 'helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a customer support tool in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Online / Web-based, Self-Hosted solutions, Linux, Windows and Android. The best alternative is HubSpot, which is free. Other great apps like Usedesk are osTicket, ProProfs Knowledge Base, Zendesk and Freshdesk.

Usedesk alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Usedesk.
This page was last updated
Usedesk iconUsedesk
  0
  • Mac
  • Windows
  • Online
  • Android
  • iPhone
  • Chrome OS

Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients...

Learn more about Usedesk

  1. HubSpot icon

    HubSpot

    • Online
    218 alternatives to HubSpot 

    HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.

     Suggest and vote on features
    Features
    Homepage
  2. osTicket icon

    osTicket

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    103 alternatives to osTicket 

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...

     Suggest and vote on features
    Features
    Client Interface - Welcome Screen


  3. ProProfs Knowledge Base icon

    ProProfs Knowledge Base

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    39 alternatives to ProProfs Knowledge Base 

    ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...

    Screenshot
  4. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    234 alternatives to Zendesk 

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

     Suggest and vote on features
    Features
    Screenshot
  5. Freshdesk icon

    Freshdesk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps
    210 alternatives to Freshdesk 

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...

     Suggest and vote on features
    Features
    Screenshot
    Screenshot


  6. tawk.to icon

    tawk.to

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
    166 alternatives to tawk.to 

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

  7. ProProfs Help Desk icon

    ProProfs Help Desk

    • Online
    170 alternatives to ProProfs Help Desk 

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Screenshot
  8. Chatwoot icon

    Chatwoot

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    198 alternatives to Chatwoot 

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    Screenshot
  9. UseResponse icon

    UseResponse

    • Online
    • Self-Hosted
    184 alternatives to UseResponse 

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

     Suggest and vote on features
    Features
    1.  Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
    Help Center of UseResponse
    Admin area
  10. InvGate Service Desk icon

    InvGate Service Desk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    101 alternatives to InvGate Service Desk 

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

     Suggest and vote on features
    Features
    1.  GamificationInvGate Service Desk makes use of game-design elements such as point scoring, competition, achievements, etc.
    Screenshot
    Screenshot
Showing 10 of 356 alternatives
AlternativeTo