Keeping.com is described as 'Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk' and is an app in the Business & Commerce category. There are more than 25 alternatives to Keeping.com for a variety of platforms, including Online / Web-based, Android, iPhone, Windows and SaaS. The best alternative is osTicket, which is both free and Open Source. Other great apps like Keeping.com are Freshdesk (Freemium), ProProfs Help Desk (Paid), Front (Paid) and Zendesk (Paid).
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to firstname.lastname@example.org or a chat request from yourproject2.com, it all goes into the same Plumm inbox.