Alternatives to Keeping.com for all platforms with any license

osTicket

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP
Customer support Dockerized Helpdesk ticketing Php ... Task Management Add a feature

61 Like
Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Automatic customer engagement Customer Feedback Customer service ... Customer support Software as a Service Team Collaboration Add a feature

114 Like
Front

Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Shared inbox Comment section Customer service Email tracking ... Real time collaboration Team Collaboration Add a feature

22 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Customer support Forums Knowledge base Software as a Service Add a feature

59 Like
Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Commercial $ $ $ Web iPhone
Customer Feedback CRM Customer service Customer support ... Knowledge base Add a feature

29 Like
OpenSupports

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a...

Free Open Source Self-Hosted
Customer support Helpdesk ticketing Task Management Wiki Add a feature

6 Like
Plumm

Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email...

Commercial $ $ $ Software as a Service (SaaS)
Customer support Helpdesk ticketing Real time collaboration Shared inbox ... Live Chat Team messaging Add a feature

5 Like
ProProfs Help Desk

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Commercial $ $ $ Web
Shared inbox In-built Bug tracking Helpdesk ticketing Custom data fields ... Customer support Integration Canned responses Reporting Add a feature

58 Like
Know any more alternatives to Keeping.com?
Suggest an application to this list
Desk.com

In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020. Desk.com lets you see all your customers in one place and engage them across all...

Commercial Web
Customer support Add a feature

21 Like
Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial $ $ $ Web Android iPhone Software as a Service (SaaS)
Whatsapp integration Customer service Customer support Helpdesk ticketing ... Live Chat Multiple Account support Telegram Telegram Bot Twitter integration Voice Call Voice chat Add a feature

2 Like