40 Like osTicket Good alternative? YES NO osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use... Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted PHP Customer Chat Add a feature
84 Like Freshdesk Good alternative? YES NO Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's... Commercial Mac Windows Linux Web Android iPhone Chrome OS Android Tablet ... iPad Google Apps No features added Add a feature
47 Like Zendesk Good alternative? YES NO Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature
21 Like Help Scout Good alternative? YES NO Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise... Commercial Web iPhone No features added Add a feature
21 Like Desk.com Good alternative? YES NO Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in... Commercial Web No features added Add a feature
8 Like Front Good alternative? YES NO Front combines the look and feel of email with the tools you need to increase your team's efficiency, accountability, and transparency. Commercial Mac Windows Linux Android iPhone Android Tablet iPad Email tracking Real time collaboration Add a feature
9 Like Helpy.io Good alternative? YES NO A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums. Commercial Mac Windows Linux Web iPhone iPad Self-Hosted Support for Bootstrap Knowledge base Multiple languages Add a feature
15 Like Deskero Good alternative? YES NO With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way... Commercial Web Android iPhone iPad Customizable Add a feature
9 Like Vivantio Good alternative? YES NO The most flexible, reliable, trusted IT service management software on the market. Commercial Web Self-Hosted No features added Add a feature
26 Like Zent.IO Good alternative? YES NO Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The... Commercial Web Call recording Customer Chat Knowledge base Real time collaboration Add a feature
11 Like Tender Support Good alternative? YES NO Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your... Commercial Web Knowledge base Add a feature
27 Like TeamSupport.com Good alternative? YES NO Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you... Commercial Web Real time collaboration Add a feature
2 Like Wantoo.io Good alternative? YES NO Wantoo is a simple, powerful cloud-based platform that makes it easy to listen, analyze, and act on feedback from your team, your customers or anyone else. Set it up in... Freemium Web No features added Add a feature
10 Like Helprace Good alternative? YES NO Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Commercial Mac Windows Linux Web Android iPhone Chrome OS Android Tablet ... iPad Multiple languages Wordpress integration Workflow Automation Add a feature
2 Like OpenSupports Good alternative? YES NO OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a... Free Open Source Self-Hosted No features added Add a feature
