AI Desk Alternatives

AI Desk is described as 'Transforms customer support into a revenue driver with intelligent 24/7 responses that pull from your knowledge base, never saying "I don't know." The platform handles 80% of tickets automatically for $0' and is an app in the ai tools & services category. There are more than 50 alternatives to AI Desk for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best AI Desk alternative is Libredesk, which is both free and Open Source. Other great apps like AI Desk are HubSpot, FreeScout, Dolibarr and Freshdesk.

AI Desk iconAI Desk
  0
  • ...

AI Desk transforms customer support into a revenue driver with intelligent 24/7 responses that pull from your knowledge...

More about AI Desk
More about AI Desk
AI Desk alternatives page was last updated Jun 27, 2025
Copy a direct link to this comment to your clipboard
  1. Libredesk icon

    Libredesk

     5 likes
    Copy a direct link to this comment to your clipboard

    Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.

    30 Libredesk alternatives

    License model

    • Free • Open Source

    Application types

    Platforms

    • Self-Hosted
    • Docker
    Libredesk screenshot 1

    Properties

    1.  Privacy focused

    Features

    1.  No Tracking
    2.  Ad-free
    3.  AI-Powered
    4.  Canned responses
    5.  Helpdesk Ticketing
    6.  Task assignments

    Libredesk VS AI Desk

     

    • Libredesk is the most popular Self-Hosted alternative to AI Desk.

    • Libredesk is the most popular Open Source & free alternative to AI Desk.

    • Libredesk is Free and Open SourceAI Desk is Paid and Proprietary
    • Libredesk is Privacy focusedAI Desk is not according to our users
  2. HubSpot icon

    HubSpot

     106 likes
    Copy a direct link to this comment to your clipboard

    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.

    72 HubSpot alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Homepage

    HubSpot Features

    1.  Email tracking
    2.  Sales funnel
    3.  Multi-Channel Marketing
    4.  Extensible by Plugins/Extensions
    5.  Multiple Account support
    6.  AI-Powered
    7.  Publishing
    8.  Rich media
    9.  Contextual sales

    HubSpot VS AI Desk

     

    • HubSpot is the most popular Web-based, Android, iPhone, iPad & Android Tablet alternative to AI Desk.

    • HubSpot is Freemium and ProprietaryAI Desk is Paid and Proprietary
  4. FreeScout icon

    FreeScout

     37 likes
    Copy a direct link to this comment to your clipboard

    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    90 FreeScout alternatives

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking

    FreeScout VS AI Desk

     

    • FreeScout is the most popular Windows, Mac & Linux alternative to AI Desk.

    • FreeScout is Freemium and Open SourceAI Desk is Paid and Proprietary
    • FreeScout is LightweightAI Desk is not according to our users
  5. Ad
    Screenshot
    JivoChat icon
    JivoChat

    Business messenger with multi-channel features for sales, marketing, and support, connected on one platform. Calls, Online Chat, Email, Facebook Messenger and much more.

    https://www.jivochat.com
    Learn More
  6. Dolibarr icon

    Dolibarr

     46 likes
    Copy a direct link to this comment to your clipboard

    Dolibarr ERP & CRM is a modern and easy to use open-source web software package to manage your business (customers, invoices, orders, products, stocks, agenda, e-mailings, shipments...).

    101 Dolibarr alternatives

    License model

    • Free • Open Source

    Application types

    Country of Origin

    • FR flagFrance
    • European Union flagEU

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Self-Hosted
    • PHP
    • Cloudron
    Dolibarr screenshot 1

    Properties

    1.  Support for Themes

    Features

    1.  Dark Mode
    2.  Shared Folders
    3.  No Coding Required
    4.  File Tagging
    5.  Task Time Tracking
    6.  Decentralized
    7.  Ad-free
    8.  Two-factor Authentication
    9.  Upload Screenshot
    10.  Support for multiple currencies
    11.  No Tracking
    12.  ERP Integration

    Dolibarr VS AI Desk

     
  7. Freshdesk icon

    Freshdesk

     124 likes
    Copy a direct link to this comment to your clipboard

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    53 Freshdesk alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS AI Desk

     
  8. tawk.to icon

    tawk.to

     92 likes
    Copy a direct link to this comment to your clipboard

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    199 tawk.to alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing

    tawk.to VS AI Desk

     
  10. Brevo icon

    Brevo

     95 likes
    Copy a direct link to this comment to your clipboard

    A comprehensive platform offering marketing automation, email and SMS campaigns, chat, CRM, Facebook Ads integration, and custom API. Supports major e-commerce platforms and CMS tools, with pricing based on email volume.

    300 Brevo alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • FR flagFrance
    • European Union flagEU

    Platforms

    • Online
    • Software as a Service (SaaS)
    Brevo screenshot 1

    Brevo Features

    1.  Marketing Automation
    2.  Transactional SMS
    3.  Email deliverability
    4.  Transactional Email
    5.  Auto Responder
    6.  Email tracking
    7.  SMTP Support
    8. WordPress icon  WordPress Integration
    9. WooCommerce icon  WooCommerce Integration
    10.  SMS API

    Brevo VS AI Desk

     

    • Brevo is the most popular SaaS alternative to AI Desk.

    • Brevo is Freemium and ProprietaryAI Desk is Paid and Proprietary
  11. SendPulse icon

    SendPulse

     46 likes
    Copy a direct link to this comment to your clipboard

    Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • CY flagCyprus
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    SendPulse screenshot 1

    SendPulse Features

    1.  No Coding Required
    2.  Marketing Automation
    3.  Link in Bio
    4.  SMTP Support
    5.  Push Notifications
    6.  Transactional Email
    7.  Mobile friendly
    8. Google Analytics icon  Google Analytics Integration
    9.  Facebook Pixel Integration
    10.  Custom templates

    SendPulse VS AI Desk

     
  12. Tidio icon

    Tidio

     35 likes
    Copy a direct link to this comment to your clipboard

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    43 Tidio alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • Wordpress
    • WooCommerce
    • PrestaShop
    • Adobe Commerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent

    Top Tidio Features

    1.  Built-in AI Assistant
    2.  Customer Segmentation
    3.  Unified inbox
    4.  Auto Responder
    5.  No Coding Required
    6.  Ad-free
    7.  Real time collaboration
    8.  Multiple Account support
    9.  Two-factor Authentication
    10.  Email Scheduling
    11.  Import CSV Data
    12.  WYSIWYG Support

    Tidio VS AI Desk

     
  13. Zendesk Chat icon

    Zendesk Chat

     37 likes
    Copy a direct link to this comment to your clipboard

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Zendesk Chat screenshot 1

    Zendesk Chat Features

    1.  Live Support Chat

    Zendesk Chat VS AI Desk

     
  14. Chatwoot icon

    Chatwoot

     24 likes
    Copy a direct link to this comment to your clipboard

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    217 Chatwoot alternatives

    License model

    • Freemium • Open Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1

    Chatwoot Features

    1.  Unified inbox
    2.  Live Support Chat
    3. WhatsApp icon  Whatsapp integration
    4. Telegram icon  Telegram integration
    5.  Agent dashboard
    6.  Built-in AI Assistant
    7. Messenger icon  Facebook Messenger integration
    8.  Chat widget
    9.  Customer service

    Chatwoot VS AI Desk

     
  15. OpenChat icon

    OpenChat

     3 likes
    Copy a direct link to this comment to your clipboard

    OpenChat is an everyday user chatbot console that simplifies the utilization of large language models. With the advancements in AI, the installation and usage of these models have become overwhelming. OpenChat aims to address this challenge by providing a two-step setup process...

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Software as a Service (SaaS)
    OpenChat screenshot 1

    OpenChat Features

    1.  AI-Powered

    OpenChat VS AI Desk

     

    • OpenChat is the most popular commercial alternative to AI Desk.

    • OpenChat is Paid and Open SourceAI Desk is Paid and Proprietary
12 of 51 AI Desk alternatives