ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
United States
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AI Desk Alternatives
AI Desk is described as 'AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to AI Desk for a variety of platforms, including Web-based, Android, iPhone, SaaS and iPad apps. The best AI Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like AI Desk are Zendesk, osTicket, Dolibarr and Freshdesk.
Alternatives list
184 ProProfs Help Desk alternatives
125 Reamaze alternativesReamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
+6
User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
+4
174 Kayako alternativesKayako is effortless customer service software that helps teams be more productive and build customer loyalty.
Automates front office tasks with AI, including voice calls, online booking, reminders, payment processing, messaging, call data analysis, recalls, and review management for efficient operations, improved retention, and increased client engagement across channels.
Cost / License
- Paid
- Proprietary
Platforms
- Software as a Service (SaaS)
Easybook turns visitors into buyers and handles customer service automatically. Save time and grow sales.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Shopify
- Software as a Service (SaaS)
AI chatbot plugin for WordPress with built-in LiveChat for human takeover. AI learns your website content and answers visitors with real links. Data stored on your server only.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Wordpress
+3
Shared inbox for teams handling group email accounts, featuring internal thread chats, email assignment, workflow automation, integrations with business apps, role-based controls, templates, analytics, tracking tools, multi-channel support, and API access.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Android
- Chrome OS
- Software as a Service (SaaS)
+1
Representative24 is a multilingual AI chatbot for your website and messaging channels that learns from your content, answers customer questions, captures leads, and schedules appointments—available 24/7 and easy to install.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...
Platform unifies messaging from WhatsApp, Instagram, Messenger, Telegram, Google Business Messages, and WebChat into one dashboard, offering multi-channel conversations, AI agent support, no-code automation, integrations, custom reporting, and hybrid agent collaboration.
Russia
United Kingdom
Finland
EU
Ireland
France
India
Türkiye
