AI Desk Alternatives

AI Desk is described as 'AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to AI Desk for a variety of platforms, including Web-based, Android, iPhone, SaaS and iPad apps. The best AI Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like AI Desk are Zendesk, osTicket, Dolibarr and Freshdesk.

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Alternatives list

  1. HelpCrunch icon
     170 likes

    Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.

    103 HelpCrunch alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    • iPad
    • Android Tablet
     
  2. LiveChat icon
     21 likes

    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    257 LiveChat alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
     
  3. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
     
  4. ProProfs Chat icon
     43 likes

    Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • iPad
    • Android Tablet
     
  5. ChatBot icon
     2 likes

    ChatBot offers a coding-free solution for building intelligent conversational bots, integrating with messaging apps like Messenger and Slack. With powerful features such as AI Assist resolving up to 80% of inquiries, real-time analytics, and eCommerce automation, it improves customer service efficiency 24/7.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Software as a Service (SaaS)
     
  6. Customer.io icon
     14 likes

    Automate multi-channel messaging via email, SMS, push notifications, and webhooks with real-time behavioral data, advanced segmentation, workflow automation, analytics, A/B testing, API integration, and web-based logic design for tailored customer communication and retention.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  7. Audienceful icon
     16 likes

    Audienceful is email marketing re-invented for the 2020s. Lightweight, collaborative, and setup with modern best practices by default.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Notion
    • Software as a Service (SaaS)
     
  8. Olark icon
     14 likes

    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. Tiledesk icon
     12 likes

    Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Self-Hosted
    • Software as a Service (SaaS)
    • Wordpress
     
  10. Capacity icon
     Like

    AI platform connecting tech stack, automating repetitive tasks, and resolving business challenges. Features Concierge chatbot, IT process automation, and tools for sales, customer service, and operations. Industries span Insurance, Banking, Education, and more.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  11. Chatra icon
     8 likes

    Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  12. Apptivo icon
     Like

    Unleash the potential of comprehensive software suite for enterprise management to boost your business efficiency and growth.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • iPhone
    • iPad
    • Android
    • Android Tablet
    • Online
    • Software as a Service (SaaS)
    • Windows
     
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