Hellokea AlternativesHelp Desk Platforms and other similar apps like Hellokea

Hellokea is described as 'Streamlined helpdesk solution tailored for small businesses and independent developers managing multiple products. Our platform centralizes all product-related communications in one intuitive interface, allowing you to efficiently manage, prioritize, and respond to' and is a Help Desk platform in the business & commerce category. There are five alternatives to Hellokea, not only websites but also apps for a variety of platforms, including Android, iPhone, Android Tablet and iPad apps. The best Hellokea alternative is Freshdesk, which is free. Other great sites and apps similar to Hellokea are Zendesk, Front, Help Scout and Zammad.

Hellokea iconHellokea
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Hellokea is a streamlined helpdesk solution tailored for small businesses and independent developers managing multiple...

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Hellokea alternatives page was last updated Aug 28, 2024
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  1. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    50 Freshdesk alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS Hellokea

     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Hellokea.

    • Freshdesk is the most popular free alternative to Hellokea.

    • Freshdesk is Freemium and ProprietaryHellokea is also Freemium and Proprietary
  2. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    252 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS Hellokea

     

    • Zendesk is the most popular commercial alternative to Hellokea.

    • Zendesk is Paid and ProprietaryHellokea is Freemium and Proprietary
  4. Front icon

    Front

     25 likes
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    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front screenshot 1

    Properties

    1.  Lightweight

    Features

    1.  Unified inbox
    2.  Real time collaboration
    3.  Support for @mentions
    4.  Shared inbox
    5.  Comment section
    6.  Email tracking
    7.  Built-in translation
    8. JIRA icon  Jira integration
    9.  Customer service
    10.  Built-in AI Assistant

    Front VS Hellokea

     

    • Front is the most popular SaaS alternative to Hellokea.

    • Front is Paid and ProprietaryHellokea is Freemium and Proprietary
    • Front is LightweightHellokea is not according to our users
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    Help Scout icon
    Help Scout

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all...

    https://www.helpscout.com
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  6. Help Scout icon

    Help Scout

     29 likes
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    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1

    Help Scout Features

    1.  Customer service
    2.  Knowledge base

    Help Scout VS Hellokea

     
  7. Zammad icon

    Zammad

     34 likes
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    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

    38 Zammad alternatives

    License model

    • Free • Open Source

    Application type

    Country of Origin

    • DE flagGermany
    • European Union flagEU

    Platforms

    • Linux
    • Self-Hosted
    Zammad screenshot 1

    Properties

    1.  Customizable

    Features

    1.  Auto Responder
    2.  Email tracking
    3.  SLA
    4.  Knowledge base
    5.  REST API

    Zammad VS Hellokea

     

    • Zammad is the most popular Self-Hosted alternative to Hellokea.

    • Zammad is the most popular Open Source alternative to Hellokea.

    • Zammad is Free and Open SourceHellokea is Freemium and Proprietary
5 of 5 Hellokea alternatives