Clientele ITSM AlternativesHelp Desk Platforms & IT Service Management Software like Clientele ITSM

Clientele ITSM is described as 'Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Clientele ITSM for a variety of platforms, including Web-based, SaaS, Android, iPhone and Self-Hosted apps. The best Clientele ITSM alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or Engati. Other great apps like Clientele ITSM are monday service, Freshservice, ServiceNow and Trengo.

Clientele ITSM iconClientele ITSM
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Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what...

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Clientele ITSM alternatives page was last updated Jul 25, 2024
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  1. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    254 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS Clientele ITSM

     

    • Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to Clientele ITSM.

    • Zendesk is the most popular commercial alternative to Clientele ITSM.

    • Zendesk is Paid and ProprietaryClientele ITSM is also Paid and Proprietary
  2. monday service icon

    monday service

     1 like
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    Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.

    License model

    Application types

    Country of Origin

    • IL flagIsrael

    Platforms

    • Online
    • Software as a Service (SaaS)
    monday service screenshot 1

    monday service Features

    1.  AI-Powered
    2.  Knowledge Management
    3.  Customer service
    4.  HIPAA Compliant
    5.  Asset Management

    monday service VS Clientele ITSM

     

    • monday service is the most popular SaaS alternative to Clientele ITSM.

    • monday service is Paid and ProprietaryClientele ITSM is also Paid and Proprietary
  4. Jira Service Management icon

    Jira Service Management

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    Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    25 Jira Service Management alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • AU flagAustralia

    Platforms

    • Online
    • Software as a Service (SaaS)
    Jira Service Management screenshot 1

    Jira Service Management Features

    1.  Customer service
    2. JIRA icon  Jira integration
    3.  AI-Powered

    Jira Service Management VS Clientele ITSM

     

    • Jira Service Management is the most popular free alternative to Clientele ITSM.

    • Jira Service Management is Freemium and ProprietaryClientele ITSM is Paid and Proprietary
  5. Ad
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    Freshservice icon
    Freshservice

    Freshservice is an AI-powered IT help desk solution that transforms IT from a cost center to a value creator. It provides a unified platform with automation and collaboration tools to streamline operations and enhance business pe...

    https://www.freshworks.com
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  6. Freshservice icon

    Freshservice

     35 likes
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    Freshservice is an AI-powered IT help desk solution that transforms IT from a cost center to a value creator. It provides a unified platform with automation and collaboration tools to streamline operations and enhance business performance.

    36 Freshservice alternatives

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Freshservice screenshot 1

    Freshservice Features

    1.  Web interface
    2.  AWS Integration
    3.  AI-Powered
    4.  Helpdesk Ticketing
    5.  Incident Management
    6.  Contract Management
    7.  IT Asset Management

    Freshservice VS Clientele ITSM

     
  7. ServiceNow icon

    ServiceNow

     5 likes
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    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.

    85 ServiceNow alternatives

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Software as a Service (SaaS)
    ServiceNow screenshot 1

    ServiceNow Features

    1.  Email Scheduling
    2.  Support for scripting
    3.  No Coding Required
    4.  Dark Mode
    5.  API Integrations
    6.  IT Asset Management
    7.  Platform as a service
    8.  Configuration Management
    9.  API Integration
    10.  Helpdesk Ticketing

    ServiceNow VS Clientele ITSM

     
  8. Trengo icon

    Trengo

     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    License model

    Country of Origin

    • NL flagNetherlands
    • European Union flagEU

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Trengo team inbox

    Trengo Features

    1.  Multiple Account support
    2.  VoiP Calls
    3. WhatsApp icon  Whatsapp integration
    4. X icon  X Integration
    5.  Voice Chat
    6.  Live Support Chat
    7.  Customer service
    8.  Live chat for websites

    Trengo VS Clientele ITSM

     

    • Trengo is the most popular Mac alternative to Clientele ITSM.

    • Trengo is Paid and ProprietaryClientele ITSM is also Paid and Proprietary
  10. Engati icon

    Engati

     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    Engati screenshot 1

    Engati Features

    1.  AI-Powered
    2.  Multiple languages
    3.  Bots
    4.  Chat Bot

    Engati VS Clientele ITSM

     
  11. TOPdesk ITSM icon

    TOPdesk ITSM

     3 likes
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    TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management

    License model

    Application types

    Country of Origin

    • NL flagNetherlands
    • European Union flagEU

    Platforms

    • Online
    • Self-Hosted

    TOPdesk ITSM Features

    1.  Extensible by Plugins/Extensions
    2.  Auto Responder
    3.  Task Time Tracking
    4.  Ad-free
    5.  Real time collaboration
    6.  No Coding Required
    7.  Incident Management

    TOPdesk ITSM VS Clientele ITSM

     

    • TOPdesk ITSM is the most popular Self-Hosted alternative to Clientele ITSM.

    • TOPdesk ITSM is Paid and ProprietaryClientele ITSM is also Paid and Proprietary
  12. AzureDesk icon

    AzureDesk

     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
    AzureDesk screenshot 1

    AzureDesk Features

    1.  Customer service

    AzureDesk VS Clientele ITSM

     
  13. Raiseaticket icon

    Raiseaticket

     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    License model

    • Free • Proprietary

    Application type

    Country of Origin

    • MT flagMalta
    • European Union flagEU

    Platforms

    • Software as a Service (SaaS)
    Raiseaticket screenshot 1

    Properties

    1.  Clean design

    Features

    1.  Email automation
    2.  Cloud based
    3.  Realtime Reports
    4.  Real-time dashboard
    5.  SLA
    6.  Helpdesk Ticketing
    7.  Remote Support

    Raiseaticket VS Clientele ITSM

     
  14. Usedesk icon

    Usedesk

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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    License model

    Application types

    Country of Origin

    • RU flagRussia

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Usedesk screenshot 1

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging

    Usedesk VS Clientele ITSM

     

    • Usedesk is the most popular Windows alternative to Clientele ITSM.

    • Usedesk is Paid and ProprietaryClientele ITSM is also Paid and Proprietary
  15. Best Support System icon

    Best Support System

     3 likes
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    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    License model

    Application types

    Country of Origin

    • BD flagBangladesh

    Platforms

    • Online
    • Self-Hosted
    Best Support System screenshot 1

    Best Support System Features

    1.  Integrated Search
    2.  Dockerized
    3.  Helpdesk Ticketing
    4.  Integrated Chat
    5. Facebook icon  Facebook integration

    Best Support System VS Clientele ITSM

     
12 of 19 Clientele ITSM alternatives