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    PHPBack Alternatives

    PHPBack is described as 'web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products' and is a Customer Support Tool in the Business & Commerce category. There are more than 10 alternatives to PHPBack for a variety of platforms, including Online / Web-based, SaaS, Self-Hosted solutions, iPad and iPhone. The best alternative is Fider. It's not free, so if you're looking for a free alternative, you could try UserReport or Simple Feature Requests. Other great apps like PHPBack are Nolt (Paid), UseResponse (Paid), Productboard (Paid) and Get Satisfaction (Paid).

    This page was last updated Aug 19, 2021
    • FreeOpen Source
    • Mac
    • Windows
    • Linux
    • Self-Hosted
    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a...
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      • Windows
      • Linux
      • Online
      • Self-Hosted
      Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
      Fider vs PHPBack opinions
      pros, cons and recent comments
      jkohl Very clean interface and easy to setup via docker-compose. Albeit it doesn't support authentication via LDAP you can use any OAuth provider which asks a LDAP backend to get it working.
      Positive comment about 3 years ago

    1. Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $25 board/month.

    2. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
    3. Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
    4. Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

    5. UserVoice communities are the easiest way to turn customer feedback into action:
    6. UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.
    7. Simple Feature Requests is a self-hosted WordPress plugin used to gather user feedback on a product or service.
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    8. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
      • FreemiumProprietary
      • Software as a Service (SaaS)
      Are you done with boring surveys that eat up all of your time, and then no one acts on the results? Heartcount is allowing you to give immediate feedback to your manager, team lead or anyone else, by answering three simple questions each Friday.
    Showing 10 of 18 alternatives