PHPBack is described as 'web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products' and is a Customer Support Tool in the Business & Commerce category. There are more than 10 alternatives to PHPBack for a variety of platforms, including Online / Web-based, SaaS, Self-Hosted solutions, iPad and iPhone. The best alternative is Fider. It's not free, so if you're looking for a free alternative, you could try UserReport or Simple Feature Requests. Other great apps like PHPBack are Nolt (Paid), UseResponse (Paid), Productboard (Paid) and Get Satisfaction (Paid).
Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $25 board/month.
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Are you done with boring surveys that eat up all of your time, and then no one acts on the results? Heartcount is allowing you to give immediate feedback to your manager, team lead or anyone else, by answering three simple questions each Friday.