PHPBack Alternatives

PHPBack is described as 'web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a' and is a customer support tool in the business & commerce category. There are more than 10 alternatives to PHPBack for a variety of platforms, including Online / Web-based, SaaS, Self-Hosted solutions, iPad and iPhone. The best alternative is Fider. It's not free, so if you're looking for a free alternative, you could try UserReport or Kampsite. Other great apps like PHPBack are Nolt, UseResponse, Productboard and UserVoice.

PHPBack alternatives are mainly Customer Feedback Managers but may also be Customer Support Tools or Help Desk Apps. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of PHPBack.

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PHPBack

Free • Open Source
Customer Support Tool

Mac
Windows
Linux
Self-Hosted

PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a...

Learn more about PHPBack

Fider
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Paid • Open Source
Customer Feedback Manager
Windows
Linux
Online
Self-Hosted
37 alternatives to Fider
Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
Suggest and vote on features
Fider Features
Suggestion voting
Feedback collection
Fider vs PHPBack opinions
pros, cons and recent comments
jkohl
Very clean interface and easy to setup via docker-compose. Albeit it doesn't support authentication via LDAP you can use any OAuth provider which asks a LDAP backend to get it working.
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Nolt
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Paid • Proprietary
Customer Feedback Manager
Customer Support Tool
Online
90 alternatives to Nolt
Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $25 board/month.
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Nolt Features
1. Support for MarkDownNolt supports MarkDown for document formatting.
2. Anonymous CommentingNolt allows you to comment and participate in discussions without revealing your personal information.
3. CrowdsourcedNolt uses suggestions, information, etc., from a large group of people to improve the quality of the content.
Single Sign-On
Share Roadmaps
Suggestion voting
Slack integration
Feedback collection
Custom data fields
Anonymous voting
Idea
Custom Domain
Idea management
UseResponse
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No
Paid • Proprietary
Help Desk App
Customer Feedback Manager
Online
Self-Hosted
190 alternatives to UseResponse
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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UseResponse Features
1. Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
Helpdesk ticketing
Customizable
Idea management
Task assignments
Kanban Chart
Chatbot Builder
Product Roadmap Management
Multiple languages
Community-based
Knowledge base
Productboard
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No
Paid • Proprietary
Customer Feedback Manager
Online
57 alternatives to Productboard
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
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Productboard Features
1. Unified inboxView e-mails (or similar) from all accounts in one unified view with Productboard.
Research repository
Status monitoring
Feedback insights
Insight gathering
Third party integrations
Feedback repository
Backlog management
Product Roadmap Management
UserVoice
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Yes
No
Paid • Proprietary
Customer Feedback Manager
Customer Support Tool
Online
Android
iPhone
Android Tablet
iPad
176 alternatives to UserVoice
UserVoice communities are the easiest way to turn customer feedback into action:
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UserVoice Features
Suggestion voting
WordPress Integration
German
Multiple languages
Idea management
In-App Voting
Get Satisfaction
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No
Paid • Proprietary
Customer Feedback Manager
Online
169 alternatives to Get Satisfaction
Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

Get Satisfaction has no features, suggest some!
UserReport
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No
Free • Proprietary
Survey Creator
Customer Feedback Manager
Online
187 alternatives to UserReport
UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.
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UserReport Features
1. CrowdsourcedUserReport uses suggestions, information, etc., from a large group of people to improve the quality of the content.
Heatmap
Email deliverability
Apps with Google Analytics Integration
Multiple languages
Kampsite
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No
Freemium • Proprietary
Software as a Service (SaaS)
149 alternatives to Kampsite
Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.

Kampsite has no features, suggest some!
UserEcho
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No
Paid • Proprietary
Customer Feedback Manager
Help Desk App
CRM System
Online
iPhone
iPad
Software as a Service (SaaS)
167 alternatives to UserEcho
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
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UserEcho Features
Customizable
Salesforce integration
Knowledge Management
Live Support Chat
Simple Feature Requests
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No
Free • Proprietary
Online
Self-Hosted
Wordpress
15 alternatives to Simple Feature Requests
Simple Feature Requests is a self-hosted WordPress plugin used to gather user feedback on a product or service.
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Simple Feature Requests Features
1. Extensible by Plugins/ExtensionsSimple Feature Requests can be extended with add-ons, plugins and extensions.
Feedback
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