KnowledgeBase AlternativesHelp Desk Platforms and other similar apps like KnowledgeBase

KnowledgeBase is described as 'Helps you organize and maintain information and share it both within your support team as well as customers looking for answers on their own' and is a Help Desk platform in the business & commerce category. There are five alternatives to KnowledgeBase for a variety of platforms, including Web-based, Android, iPhone, Android Tablet and iPad apps. The best KnowledgeBase alternative is Help Scout. Other great apps like KnowledgeBase are KnowledgeOwl, Helpjuice, Document360 and HelpCenter.io.

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KnowledgeBase alternatives are mainly Help Desk Platforms but may also be Team Collaboration Tools or CRM Systems. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of KnowledgeBase.

KnowledgeBase

Help Desk Platform
Paid • Proprietary

KnowledgeBase helps you organize and maintain information and share it both within your support team as well as customers looking for answers on their own.

More about KnowledgeBase

KnowledgeBase alternatives page was last updated May 10, 2023

Help Scout
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
118 Help Scout alternatives
License model
- Paid • Proprietary
Application types
- Help Desk Platform
- CRM System
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout Features
Customer service
Knowledge base
Show all NaN Help Scout features ▾
+4
Help Scout VS KnowledgeBase
Is Help Scout a good alternative to KnowledgeBase?
- Help Scout is the most popular Web-based, Android, iPhone & iPad alternative to KnowledgeBase.
- Help Scout is the most popular commercial alternative to KnowledgeBase.
- Help Scout is Paid and ProprietaryKnowledgeBase is also Paid and Proprietary

KnowledgeOwl
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer...
13 KnowledgeOwl alternatives
License model
- Paid • Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
+4
Top KnowledgeOwl Features
1. Spell Checking
2. Full-Text Search
3. WYSIWYG Support
4. Knowledge Base structuring
5. Open API
6. SAML Single Sign-On
7. Export to PDF
8. Tag based
9. Knowledge base
10. Built-in Commenting System
11. Knowledge Management
12. Apps with Google Analytics Integration
Show all NaN KnowledgeOwl features ▾
KnowledgeOwl VS KnowledgeBase
Is KnowledgeOwl a good alternative to KnowledgeBase?
- KnowledgeOwl is the most popular Windows, Mac & Linux alternative to KnowledgeBase.
- KnowledgeOwl is Paid and ProprietaryKnowledgeBase is also Paid and Proprietary

Helpjuice
Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.
51 Helpjuice alternatives
License model
- Paid • Proprietary
Application type
- Help Desk Platform
Platforms
- Online
Helpjuice Features
Knowledge base
Web-Based
Knowledge Management
Multiple languages
Show all NaN Helpjuice features ▾
+1
Helpjuice VS KnowledgeBase
Is Helpjuice a good alternative to KnowledgeBase?

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Help Scout
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

https://www.helpscout.com
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Document360
Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease.
51 Document360 alternatives
License model
- Paid • Proprietary
Application types
- Help Desk Platform
- Team Collaboration Tool
Platforms
- Online
+4
Top Document360 Features
1. Knowledge base
2. Knowledge Management
3. Team Collaboration
4. No Coding Required
5. Customer service
6. WYSIWYG Support
7. Lightweight
8. Support for MarkDown
9. Knowledge Base structuring
10. Web-Based
11. Help Center
Show all NaN Document360 features ▾
Document360 VS KnowledgeBase
Is Document360 a good alternative to KnowledgeBase?

HelpCenter.io
Knowledge base (help center) software for all your projects. All-inclusive pricing. You can manage unlimited number of help centers from one place. There are suitable subscription plans for any use case.
8 HelpCenter.io alternatives
License model
- Paid • Proprietary
Platforms
- Online
- Software as a Service (SaaS)
HelpCenter.io Features
1. Real time collaboration
2. Customizable
3. Custom Domain
4. Knowledge base
5. Customer service
6. Help Center
Show all NaN HelpCenter.io features ▾
HelpCenter.io VS KnowledgeBase
Is HelpCenter.io a good alternative to KnowledgeBase?