Apps with 'Customer service' feature

All apps in Apps with 'Customer service' feature category. Use the filters below to narrow down your search. 
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  1. Freshdesk icon
     124 likes

    Enhance customer service with a comprehensive help desk, offering ticket management, automation, multichannel support, and robust analytics.

    • Help Desk Platform
    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
    Best alternatives are LiveAgent iconLiveAgentandZendesk iconZendesk50 alternatives
  2. Anime-Planet icon
     39 likes

    Anime and manga database, recommendations, reviews and more! Keep track of what you've seen in your own anime and manga list, write blogs, and make new friends.

    Home page.
    Best alternatives are Simkl iconSimklandGoodreads iconGoodreads50 alternatives
  3. tawk.to icon
     92 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    • Help Desk Platform
    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
    Best alternatives are HelpCrunch iconHelpCrunchandUserlike iconUserlike197 alternatives
  4. WatchThemLive icon
     144 likes

    WatchThemLive is a behavior analytics tool that enables you to watch your users' journeys through their eyes and optimize their experience with session recordings, heatmaps, and web analytics.

    WatchThemLive Session Replays
    Best alternatives are Matomo iconMatomoandGoogle Analytics iconGoogle Analytics87 alternatives
  5. Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.

    monday service screenshot 1
    Best alternatives are Freshdesk iconFreshdeskandZendesk iconZendesk24 alternatives
  6. Tidio  icon
     35 likes

    Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

    • Help Desk Platform
    • FreemiumProprietary
    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • Wordpress
    • WooCommerce
    • PrestaShop
    • Adobe Commerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
    Best alternatives are HubSpot iconHubSpotandLibredesk iconLibredesk40 alternatives
  7. Chatwoot icon
     24 likes

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    • Help Desk Platform
    • FreemiumOpen Source
    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1
    Best alternatives are HubSpot iconHubSpotandFreeScout iconFreeScout216 alternatives
  8. An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.

    • AI Chatbot
    • Online
    • Software as a Service (SaaS)
    Inside Dynamics 365
    Best alternatives are tawk.to icontawk.toandTidio  iconTidio 16 alternatives
  9. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Help Center of UseResponse
    Best alternatives are Zendesk iconZendeskandFreshdesk iconFreshdesk203 alternatives
  10. Front icon
     25 likes

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    • Team Collaboration Tool
    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front screenshot 1
    Best alternatives are Libredesk iconLibredeskandFreeScout iconFreeScout112 alternatives
  11. Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    Jira Service Management screenshot 1
    Best alternatives are Plane iconPlaneandFreshdesk iconFreshdesk25 alternatives
  12. ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...

    ProProfs Knowledge Base screenshot 1
    Best alternatives are BookStack iconBookStackandMediaWiki iconMediaWiki45 alternatives
  13. HelpDesk icon
     2 likes

    Centralizes customer messages using AI for management, offering automation, collaboration, integration, security, and analysis for enhanced service.

    • Help Desk Platform
    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
    HelpDesk screenshot 1
    Best alternatives are Libredesk iconLibredeskandFreeScout iconFreeScout31 alternatives
  14. LiveAgent icon
     56 likes

    Enhance customer support with a platform offering multi-channel communication via calls, emails, chat, and social media, with fast, efficient tools.

    LiveAgent screenshot 1
    Best alternatives are Libredesk iconLibredeskandFreshdesk iconFreshdesk222 alternatives
  15. ChatBot icon
     2 likes

    Create powerful conversational bots effortlessly with no coding, integrate with apps like Messenger and Slack, and automate customer service 24/7.

    • AI Chatbot
    • Mac
    • Windows
    • Online
    • Software as a Service (SaaS)
    Save your time importing a ready to use template and turn it into your own bot assistant
    Best alternatives are Khoj iconKhojandTidio  iconTidio 48 alternatives