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Apps with 'Customer service' feature

  1. tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your own branding, you have to subscribe to the paid subscription service for $15/month or $144/year.
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  2. Anime and manga database, recommendations, reviews and more! Keep track of what you've seen in your own anime and manga list, write blogs, and make new friends.
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  3. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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  4. ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets.
  5. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
  6. Simply is the CRM that you will actually use! It has all the features you can wish for, is designed for humans - and we are offering free support in your local language 24/7.
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  7. Open source alternative to Intercom, Zendesk, Drift, Crisp, etc.
  8. With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.
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  9. Planfix is designed for people who need more. More flexibility. More customization. More new capabilities. Planfix a customizable tool you use to build a system for managing your team or company.
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  10. Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
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  11. Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.
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  12. Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
  13. Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
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  14. LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.
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