

WatchThemLive
144 likes
WatchThemLive is a behavior analytics tool that enables you to watch your users' journeys through their eyes and optimize their experience with session recordings, heatmaps, and web analytics.
License model
- Freemium • Proprietary
Application type
Country of Origin
United Kingdom
Platforms
- Online
Features
WatchThemLive News & Activities
Highlights All activities
Recent activities
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Comments and Reviews
I'm just gonna leave the same review I've already left on Capterra: At SocialPros, we were experiencing a considerable drop in signups for our family of sites. We weren't producing promising results despite consistent link-building and several rounds of content optimizations. After we decided to rely on a CRO tool to monitor inbound traffic and analyze visitor behavior, we did a bit of research and discovered WatchThemLive. When we compared it against competitors like Hotjar, we decided it's the best tool for solving the CR issue on SocialPros. The tool helped us understand the behavior of our users, and using WatchThemLive session recording and heatmap features, and we were able to get to the bottom of the problem and improve CR.
I like how we have improved our platform since we started using WatchThemLive and how it has helped us to undrestand our users perfectly.
You can segment user recordings to watch a specific user’s interactions, and filter insights by country code, browser, language, device, screen resolution, and operating system.
After redesigning our website, we were faced with a sudden drop in our traffic which increased our bounce rate as well. At that time, we were using Google Analytics to track our users’ behavior. However, GA only gave us numerical data, so we didn’t really know why our users were leaving us. Then, we started looking for a solution to monitor user behavior, and we came across WatchThemLive. After doing some research, we realized that it’s affordable and has awesome features compared to other tools. With WatchThemLive’s session replays, we could watch the whole customer journey and find out what was the exact reason for our traffic drop!
But that's not all WatchThemLive can do. With its Heatmap feature, you will get visual clues to reveal visitors’ engagement on each and every page on the entire website.
We used WatchThemLive to analyze the user behavior on our website and improve the user experience as much as possible. This improvement process will never end as we develop our product day by day. We used it to give more accessibility to our users to find what they need quickly. The enhancements helped us to attract more customers!
I would recommend WatchThemLive for everyone, as I'm very satisfied with the service they provide. WatchThemLive is a must-have tool not only for e-commerce or webshop, but every website which wants to understand their visitors, and make it constantly better and better, more user friendly and convenient to use. It generates very nice heatmaps where you can check the specified page structure and performance in terms of user interactions, also with recordings which is our most used part of WatchThemLive