Self-hosted support desk that enables seamless management with multi-inbox, smart automation, AI-assisted responses, granular permissions, and BI dashboards.
- Help Desk Platform
- Free • Open Source
- Self-Hosted
- Docker
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
- Help Desk Platform
- Freemium • Open Source
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
+2Enhance customer service with a comprehensive help desk, offering ticket management, automation, multichannel support, and robust analytics.
- Help Desk Platform
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8Knowledge base software, reimagined with AI. Create, publish and maintain sophisticated documentation that delivers a brand impression.
- Documentation Generator
- Paid • Proprietary
- Online
- Microsoft Edge
- Google Chrome
- Safari
- Software as a Service (SaaS)
- Firefox
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
- Help Desk Platform
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
+3Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options.
- Help Desk Platform
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
- Help Desk Platform
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools.
- Customer Feedback Manager
- Paid • Proprietary
- Online
- Software as a Service (SaaS)
Get a status page in seconds. Stop wasting time to reply to endless status questions. Avoid downtime frustration. Rebuild customer trust.
- Uptime Monitor Service
- Freemium • Proprietary
- Online
- Software as a Service (SaaS)
Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.
- Help Desk Platform
- Freemium • Proprietary
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- BigCommerce
- Shopify
- Drupal
- Joomla
- Wordpress
+3An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.
- AI Chatbot
- Paid • Proprietary
- Online
- Software as a Service (SaaS)
+2Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
- Team Collaboration Tool
- Paid • Proprietary
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
+4Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
- Help Desk Platform
- Paid • Proprietary
- Online
- Android
- iPhone
- Software as a Service (SaaS)
+30Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
- Help Desk Platform
- Paid • Proprietary
- Online
- Android
- iPhone
+3